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About the Role

Heidi is seeking a Senior People Partner to own the people agenda across EMEA, reporting to the Head of People Enablement & Operations. This role is based in London and focuses on partnering with leaders on performance, talent, organizational design, leadership capability, and team effectiveness, while navigating the people implications of scaling into new markets.

Responsibilities

• Own People partnership across EMEA, becoming the trusted partner to leaders and teams in the UK & Ireland, Europe, South Africa and the UAE
• Translate regional business priorities, growth plans and talent needs into a clear set of people priorities
• Coach managers through performance, feedback, accountability and complex employee matters, building their confidence rather than their dependency on you
• Challenge leaders directly and honestly to raise performance, leadership capability and team effectiveness
• Partner on organizational design, workforce planning, team structure and succession as the region scales, spotting capability and talent gaps before they bite
• Bring clear, balanced judgment to performance calibration, talent reviews, promotions and reward decisions, and help leaders stretch and retain our strongest people
• Work with People Operations and external partners to navigate employment requirements across multiple jurisdictions, including EOR-employed teams, so our people approach scales as our footprint does
• Use people data and business context to surface trends, risks and opportunities, and simplify, automate and apply AI to strip out low-value admin

Requirements

• 5+ years partnering senior leaders in fast-growing, high-accountability environments, across multiple countries or jurisdictions
• Comfort with ambiguity and rapid international growth
• You default to building over requesting
• You're confident in your thinking and open to being wrong

Skills

• Strong talent judgment
• Passion for AI, shown through hands-on building, prototyping, or side projects

Location

• London

Work Type

• Hybrid working environment with 3 days in the office
• Work from anywhere per year

Experience Level

• Senior

Benefits

• Comprehensive private medical and dental cover through Bupa
• 24/7 mental health, coaching and wellbeing support through Sonder
• £100/month Healthy Heidi's wellness stipend
• £500 home office budget
• £700 annual learning and development budget
• 26 weeks paid primary parental leave
• 18 weeks paid secondary parental leave
• Fertility support up to £7,000
• Recharge Days after major milestones and busy periods
• 10 days per year of clinical leave for eligible clinical roles

About the Company

• We're Heidi, building the future of healthcare by giving every clinician the earth's finest AI Care Partner.
• Our mission is simple: double the world's healthcare capacity and strengthen the human connection at its heart.
• We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding.
• We build excellent teams without unnecessary layers, process or bureaucracy.
• We're also actively working out what the People function looks like inside an AI-native company, where administrative work gets absorbed by tooling and the real value-add moves higher.
• Build for the next decade, not next quarter. Our targets are outrageous on purpose.
• Lead, don't wait. We treat tomorrow's problems today.
• Follow the evidence. Trust the patient. We pursue truth relentlessly.
• Own the outcome. Everyone here carries the company.
• Ship, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning.
• Live in clinicians' reality. Not the ideal workflow, the twenty-patients-before-lunch actual one.
• You'll join a team focused on real-world impact over imaginary valuations and glossy PR.
• We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we'd like to see.
• We're medicos, engineers, builders, and designers who've felt the moral and practical toll of what non-care feels like.
• True A-players progress extremely fast here.
• The nature of the scale-up game is demanding, but we value sustainable performance and mental health.
• We operate on outcomes > inputs, not process theatre.
• We didn't choose easy, we chose to build something that actually matters.
• We hold ourselves to a higher standard because healthcare demands it.
• The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you're doing the defining work of your career.