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About the Role

The Warehouse First Shift Office Clerk is responsible for scheduling all inbound and backhaul appointments, ensuring smooth operations. The ideal candidate is detail oriented and self-motivated to support our customers, both internal and external. This position is located at our Frozen Warehouse.

Responsibilities

• Arrive on-time for the start of the scheduled shift.
• Communicate with Vendors and Carriers via phone or email to make inbound delivery appointments.
• Record all inbound appointments or changes in the scheduling system.
• Communicate any schedule changes or delays to warehouse and purchasing teams.
• Organize and finalize BOL paperwork after receiving and return to drivers.
• Process payments for lumping services via Relay, Com-Check or other payment methods.
• Perform monthly supply inventory.
• Maintain cleanliness and organization of work area.
• Check in incoming small parcel packages and distribute to the appropriate recipients.
• Work closely with receiving, inventory, and management to relay and secure information efficiently.
• Perform additional duties as requested by the supervisor.

Requirements

• Clerical experience preferred but not required.

Skills

• Ability to read and understand English in order to understand supervisor instructions.
• Able to maintain a clean and safe work environment while performing daily tasks.
• Working knowledge of computer programs such as Outlook, Excel and Word.
• Strong communication skills.
• Utilize proper email and phone etiquette.
• Self-motivated.
• Strong organizational and multi-tasking skills

Location

• Syracuse, NY

Work Type

• Full-time

Education Level

• High School Diploma or GED equivalent

Salary/Compensations

• $18.00 - $22.00 per hour

Benefits

• Medical, Dental, Vision, Life, and Disability Insurance
• Flexible Paid Time Off
• Paid Holidays
• 401(k) & Roth IRA with company match
• Employee Assistance Program (EAP)
• Employee Purchase Program

About the Company

• River Valley Holdings is a family-owned distribution company based in Syracuse, NY, serving retail customers across the northeastern United States.
• River Valley Foods distributes a wide range of specialty dry and frozen grocery items and consumable products out of warehouses in Syracuse, NY.

Equal Opportunity

• River Valley Holdings is an Equal Opportunity Employer (EOE)