Operational Excellence Lead at G MASS | GB | Rezi

Operational Excellence Lead at G MASS

Operational Excellence Lead

G MASS · GB

1 weeks ago

Operational Excellence Lead

G MASS · GB

12 days ago
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About the Role

This role drives consistency, efficiency, and innovation across Underwriting Teams, leading digital transformation and data-first initiatives in partnership with business stakeholders. It is ideal for someone who enjoys modernizing systems and processes and is comfortable working with a broad stakeholder base to keep Underwriting ahead of the curve.

Responsibilities

  • Lead key projects and workstreams supporting the business's wider Underwriting transformation and straight-through processing agenda, delivering scalable, efficient, and automated systems and processes.
  • Act as product owner for Underwriting systems and processes, working closely with IT to understand, maintain, and continuously improve how the Underwriting Teams operate across the full underwriting journey.
  • Drive consistency across Underwriting Teams, ensuring processes and workflows are applied in a standardized way.
  • Track developments in Insurance technology and products to help shape and evolve the Underwriting operating model.
  • Build and maintain relationships with external system, product, and service providers, with the ability to influence their roadmaps and future development.
  • Contribute to and deliver workstreams within internal change and innovation forums spanning digital strategy, underwriting transformation, and technology.
  • Manage multiple concurrent projects and workstreams in line with the business's change management framework, working closely with the Change team.
  • Analyze complex data and information to produce strategies, business cases, and supporting documentation, including process maps.
  • Present findings and recommendations effectively to senior stakeholders and committees.

Requirements

  • Minimum of 5 years' Lloyd's market experience.
  • Experience managing Underwriting-related projects.
  • Excellent IT skills, including Microsoft Visio.
  • Strong stakeholder and relationship management skills, internal and external.
  • Confident analyzing and interpreting complex data to support strategy and business case development.
  • Well organized, able to prioritize and coordinate multiple work-streams concurrently.
  • Clear, confident communicator, comfortable presenting to senior stakeholders and committees.

Skills

  • Digital transformation
  • Data-first initiatives
  • System and process modernization
  • Stakeholder management
  • Project management
  • IT skills
  • Microsoft Visio
  • Data analysis
  • Process mapping
  • Communication
  • Presentation skills

Salary/Compensations

  • up to £90k

About the Company

  • We are working with a Lloyd's managing agent.