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About the Role

We are looking for a Service Manager to lead our engineering technician team in Japan. This role is responsible for the physical foundation of our products, ensuring test vehicles and rigs are safe, correctly built, and available for engineers. You will manage and grow the technician team, oversee the vehicle service operation, and ensure fleet readiness, workshop safety, and regulatory compliance in Japan. This is a hands-on management role with significant autonomy to build the service function.

Responsibilities

Lead, coach, and grow a team of engineering technicians, setting standards, running reviews, and developing careers.
Own fleet readiness by planning and prioritizing vehicle buildouts, modifications, maintenance, and repairs to minimize downtime.
Run the workshop as a safe, organized, and efficient operation, including managing tooling, layout, and safety procedures.
Ensure all vehicle modifications and inspections comply with Japanese safety regulations (保安基準) and 車検 requirements, coordinating 改造申請 and dealings with authorities.
Partner closely with autonomy engineering, hardware, and vehicle operations teams in Japan and the US.
Support OEM customer engagements that involve our vehicles.

Requirements

7+ years of technical experience in automotive service, mechanical, electrical, or robotics environments.
2+ years leading or supervising technicians.
Practical experience as a certified vehicle inspector (自動車検査員).
Working knowledge of Japanese vehicle safety regulations (保安基準) and the review process for vehicle modifications.
Demonstrated ownership of a service or workshop operation.
Strong organization and communication skills.
Judgment to prioritize competing requests from multiple engineering teams.
Native-level Japanese language proficiency.
Business-level English language proficiency.

Skills

Commercial truck maintenance and repair
Managing a 認証工場 or 指定工場
Standing up a workshop from scratch
Practical experience with AV components such as LiDARs, radars, and cameras
Ability to design, draw, and prototype custom harness cables

Location

Tokyo, Japan

Work Type

In-office
Full-time

Experience Level

7+ years of technical experience
2+ years of leadership experience

About the Company

Applied Intuition, Inc. is powering the future of physical AI, creating the digital infrastructure needed to bring intelligence to every moving machine on the planet.
Founded in 2017 and valued at $15 billion, the company services the automotive, defense, trucking, construction, mining, and agriculture industries.
Eighteen of the top 20 global automakers, as well as the United States military and its allies, trust the company’s solutions.
Headquartered in Sunnyvale, California, with global offices.
The Tokyo site, established in 2019, has over 70 employees and strategic relationships with major Japanese automotive OEM customers.

Equal Opportunity

Applied Intuition is an equal opportunity employer and federal contractor or subcontractor.
Abides by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
Prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities.
Prohibits discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity or national origin.
Requires affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Abides by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A) relating to the notice of employee rights under federal labor laws.
Committed to providing an accessible and inclusive application and interview experience to applicants who are disabled veterans and other applicants with disabilities or medical conditions.
Reasonable accommodations are available for applicants requiring assistance.