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About the Role
Join our team to help create a modern and future-proof Berlin administration by advancing digitalization. We are seeking support for the Communications Services department for a temporary 1.5-year period as a Parental Leave Replacement for a Planner (m/f/d) for UCC Solutions.
Responsibilities
- Planning, implementation, and further development of our Unified Communications & Collaborations Services (e.g., telephony).
- Creation and execution of test concepts to meet defined requirements and quality standards.
- Updating existing technical concepts and documentation, as well as automating the deployment of our UCC services.
- Participation in projects for the further development of our UCC services.
- Collaboration with clients and internal/external stakeholders to provide technical recommendations and continuously improve our UCC services.
Requirements
- Bachelor's degree or equivalent knowledge and skills.
- Proven, in-depth knowledge and experience in planning and configuring Unified Communications and Collaboration systems (including softphones) in cloud or on-premise environments (e.g., MS Teams or Rainbow).
- Good knowledge and experience with VoIP, SIP, RSVP, or WebRTC and their application in UCC solutions.
- Knowledge and practical experience in creating, applying, and evaluating test concepts and test specifications, as well as analyzing test results and deriving suitable optimizations.
- German language skills at C1 GER level.
- Willingness to undergo an extended security check (SÜ 2) according to § 11 of the Berlin Security Check Act (BSÜG).
Skills
- Planning
- Implementation
- Further development of UCC services
- Test concept creation and execution
- Technical documentation
- Deployment automation
- Project participation
- Stakeholder collaboration
- Technical recommendation
- Unified Communications
- Collaboration systems
- VoIP
- SIP
- RSVP
- WebRTC
- Test specification
- Test result analysis
- Optimization
- MS Teams
- Rainbow
- TK-Hersteller products
- UCC-Hersteller products
- IT project experience
- BSI-Grundschutzkompendium
- Reliability
- Resilience
- Communication skills
- Organizational skills
- Teamwork
- Independent work
- Structured work
- Solution-oriented work
Location
- Berlin
Work Type
- Hybrid
- Full-time
- Temporary
Experience Level
- Entry-level
- Mid-level
Education Level
- Bachelor's degree
Salary/Compensations
- Entgeltgruppe 12 EntTV ITDZ Berlin / TV-L Berlin / 3. ÄTV ITDZ Berlin
Benefits
- Agile team work
- Mentorship program
- Secure employment
- 30 days of vacation
- Days off on December 24th and 31st
- Flexible working hours
- Overtime compensation
- Individual part-time models
- Mobile work options
- Company childcare
- Diverse training opportunities
- Company health management
- Company sports groups
- Sports events
- Mobile massages
- Social and employee counseling
- Health courses
- Compensation according to 3. ÄTV ITDZ Berlin ITDZ
- Additional benefits according to Tarifvertrag der Länder (TV-L)
- Annual special payment
- Additional pension (VBL)
- Investment-linked savings (VL)
- Subsidy for BVG company ticket
- Company bike leasing option
- Covered bicycle parking
- Parking space rental option
- Referral bonus
About the Company
- IT-Dienstleistungszentrum Berlin
- Modern perspectives for administration.
Equal Opportunity
- We value and promote diversity and equal opportunities and welcome applications regardless of gender, age, disability, ethnic background, religion and worldview, or sexual orientation.
- Applications from people with disabilities and people with a history of migration are particularly welcome.
- In case of equal qualifications, severely disabled people and those treated as such will be given preferential employment, as will people with a migration background.
- Part-time employment is possible.