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About the Role

Lead the development, implementation, and continuous improvement of Building Safety resident engagement strategies for Sanctuary’s high-rise residential buildings, ensuring compliance with the Building Safety Act. This role acts as the critical link between residents, the Building Safety Team, and the Building Safety Regulator, championing the resident voice to ensure safety decisions are informed, transparent, and resident-focused.

Responsibilities

Lead the co-creation, implementation, and continuous review of the Resident Engagement Strategy and all engagement activities for all designated High-Rise Residential Buildings (HRBs), ensuring full compliance with the Building Safety Act, the Higher Risk Buildings Regulations 2023 and the Building Assessment Certificate assessment criteria.
Establish, chair, and facilitate a Building Safety Residents Panel, empowering residents to act as "critical friends" in reviewing safety case reports, fire risk assessments, major works proposals, and changes to evacuation strategies. Ensure resident feedback is formally considered, responded to, and evidenced through "You Said, We Did" reports.
Lead consultation processes working with the building safety team and other directorates for significant building safety decisions, ensuring residents are informed, consulted, and their views are given due consideration before decisions are finalised. Manage statutory consultations under relevant legislation where required and ensure this is then directly included and evidenced within the Golden Thread.
Develop and deliver accessible communication materials that translate complex technical fire safety and structural information into plain English, Easy Read, translated, and audio/visual formats for diverse resident groups. Ensure all safety information is clear, timely, and resident-focused.
Provide expert advice and guidance to the Building Safety Manager, Fire Safety Team, Housing Teams, and Asset Management colleagues on the resident impact of safety works, ensuring project timelines and methodologies minimise disruption and maintain transparent communication with residents throughout.

Requirements

Qualified to Chartered Institute of Housing (CIH) level 5 and professional membership, Occupational H&S Degree or Occupational H&S Diploma (Level 5 or above), NEBOSH certificate in Occupational H&S or equivalent Health and Safety qualification or currently undertaking the qualification.
Evidence of continued professional development in the field of resident engagement or building safety (e.g., training on the Building Safety Act, CPIER training).
Comprehensive experience leading resident involvement or community engagement within social housing, local authority, or a similarly regulated public sector environment.
Significant experience of analysing information, identifying trends, and producing tailored high-level reports which are jargon-free and easy to understand.
Experience working specifically with High-Rise Residential buildings (HRBs) or on fire safety/decarbonisation projects.
Hold a full valid UK driving licence.

Location

Blackwell Reach, London

Work Type

35 hours per week

Education Level

Chartered Institute of Housing (CIH) level 5 and professional membership
Occupational H&S Degree
Occupational H&S Diploma (Level 5 or above)
NEBOSH certificate in Occupational H&S or equivalent Health and Safety qualification

Salary/Compensations

£65,119 - £68,547 per year
£65,119 per annum (rising to £68,547 per annum after 12 months, subject to satisfactory performance)

Benefits

Company car or car buyout
25 days annual leave (rising to a maximum of 30 days) plus public holidays
A pension scheme with employer contributions from Sanctuary
Life Assurance
Employee Advice Service including counselling
Cycle to Work scheme
Voluntary health plans
Employee discounts
Wellbeing support and tools
Employee recognition scheme
Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

About the Company

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Equal Opportunity

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.