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About the Role

We are seeking an experienced User Experience Designer to join our Embedded Finance design team. This role offers a unique opportunity to define and enhance customer engagement journeys and support business customers with the right products, tools, and services. The ideal candidate will collaborate effectively with a full design team, take ownership of their design output, and confidently present work, adapting designs based on feedback and user research.

Responsibilities

Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step.
Creatively use components from a central design system to balance content and UI elements.
Bring designs to life using prototyping software (e.g., Sketch, InVision, Figma, Axure, Adobe XD).
Balance business requirements with user needs by gathering user research and rationale.
Diplomatically push back when necessary to act on what's right for the customer.
Be adaptable to technical constraints of different platforms while guiding the creation of the best possible end-user experience.
Advocate for customer inclusion by designing accessible experiences for users of diverse ages, backgrounds, and technical abilities.

Requirements

Minimum 5 years of experience in User Experience design/Interaction Design.
Strong experience as an Interaction Designer, UX Designer, or from a Visual Design background.
Full ownership of the Interaction Design project.
Excellent prototyping and layout skills that can be clearly articulated.
Comfortable using existing design systems and proactively recommending improvements.
Ability to interpret quantitative and qualitative research to inform the interaction design process.
Familiarity working in a complex landscape, ideally with experience in financial services.
Collaborative attitude to work closely and quickly with a multi-disciplinary team.

Skills

User Experience Design
Interaction Design
Prototyping
Layout Skills
Design Systems
User Research Interpretation
Financial Services Experience
Collaboration

Location

London

Work Type

Hybrid Working
Job Share
Full-Time

Experience Level

Minimum 5 years experience

Salary/Compensations

£72,702 - £80,780

Benefits

Generous pension contribution of up to 15%
Discretionary annual performance-related bonus
Share schemes including free shares
Discounted shopping
30 days’ holiday, with bank holidays on top
Wellbeing initiatives
Generous parental leave policies

About the Company

We’re transforming at pace, investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers.
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper.
Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.
With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve.
Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Equal Opportunity

We especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.