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About the Role
As a Head Coach at Nike retail stores, you will create a welcoming environment, build and lead a diverse team, manage store operations to achieve sales targets, and implement Nike's strategy. You will also provide local market insights, ensure compliance with Nike standards, and collaborate with business partners.
Responsibilities
- Creating a welcoming environment in the store to provide a unique shopping experience to our consumers
- Building, leading, and developing a diverse team and ensuring an excellent work atmosphere
- Managing store budgets and operations to reach sales targets, optimize services and improve the consumer satisfaction
- Supporting and implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)
- Providing insights for an optimized positioning of the store in the local region
- Ensuring that the store complies with all NIKE standards and guidelines
- Cooperating with your business partners across stores and HQ
Requirements
- A passion for NIKE and/or love of sport
- Some experience in retail and/or leadership positions
- Very good command of English language (written and spoken)
- Experience and competency in serving exceptional consumer service
- Ability to coach and develop a strong team
- Strong focus on communication
- Flexibility to work in shifts and on weekends
Skills
- Leadership
- Sales
- Consumer service
- Coaching
- Team development
- Communication
Location
- West London
Work Type
- Full-time
Experience Level
- Retail experience
- Leadership experience
Salary/Compensations
- Attractive salary that evolves with the market and experience
- Opportunity on receiving monthly bonus payments
Benefits
- Attractive online and in-store employee discounts
- Attractive Benefits Package, Pension & Share scheme
- Exciting development and career opportunities
- Regular training on leadership, sales and products
- A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
- Staff dress to represent NIKE and foster our team spirit
- Access to sports activities
- Opportunities to participate in unique NIKE moments
About the Company
- At NIKE retail stores we use special job names for our positions. Store Managers are called "Head Coach". Join the NIKE, Inc. team!
Equal Opportunity
- A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)