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About the Role
The Networks Software & Data Science team builds and operates data, analytics, and software tools for Sky's voice and mobile services. This role focuses on owning call routing plans, analyzing voice and mobile traffic, and shaping the development of Sky's in-house Least Cost Routing platform, Kubrick.
Responsibilities
- Design, deploy, and optimize call routing plans across Sky’s voice and mobile networks.
- Analyze voice and mobile traffic, cost, and performance data to identify trends, risks, and optimization opportunities.
- Create and maintain reports and dashboards that translate complex data into clear, actionable insights.
- Define business requirements for Kubrick, Sky’s Least Cost Routing platform, to improve routing tooling and automation.
- Collaborate with data scientists to improve traffic and cost forecasting and support advanced routing analysis.
- Support Commercial, Carrier Relations, and Operations teams with insight, analysis, and subject matter expertise.
Requirements
- Strong experience analyzing voice/mobile CDRs, UK interconnect billing data, and voice/mobile performance data.
- Excellent analytical skills with the ability to work with large datasets and translate analysis into actionable insight.
- Proficiency in SQL, databases, reporting tools, or visualization platforms such as Grafana or Power BI.
- Strong communication skills, with the ability to explain complex technical and commercial information clearly.
- Proven ability to work across multiple teams, manage competing priorities, and deliver through others.
- Experience with SIP, PSTN, numbering, interconnects, or carrier routing.
- Familiarity with Google Cloud BigQuery/CloudSQL and building data processing pipelines using Python.
- Experience leading the delivery of complex projects in a telecoms environment.
- Exposure to software delivery, product ownership, agile delivery, or automation.
- Appropriate right to work in the UK.
- Must not require sponsorship for this position.
Skills
- Voice/mobile CDR analysis
- UK interconnect billing data analysis
- Voice/mobile performance data analysis
- SQL
- Database management
- Reporting tools
- Visualization platforms (Grafana, Power BI)
- SIP
- PSTN
- Numbering
- Interconnects
- Carrier routing
- Google Cloud BigQuery
- Google Cloud SQL
- Python
- Data processing pipelines
- Project leadership
- Software delivery
- Product ownership
- Agile delivery
- Automation
Location
- Brick Lane, London
Work Type
- Hybrid
- 2 days in the office per week
Experience Level
- Experienced telecoms analyst
Benefits
- Free Sky TV or NOW package, including Sky Sports and Sky Cinema
- Pension package with up to 9% employer contribution
- Private healthcare with mental health support
- Aviva Digital GP and dental insurance
- Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
- Sharesave and Tech schemes
- A range of Sky VIP rewards and experiences
About the Company
- Sky is a leading media and entertainment company connecting millions with entertainment, sports, news, and arts through innovative products and services.
- Working at Sky means bringing the joy of a better experience to more people, every day.
- The company focuses on continuous improvement and delivering better for customers, colleagues, and society.
Equal Opportunity
- Sky is an equal opportunity employer and values diversity at the company.
- Sky is a Disability Confident Accredited Employer.
- Applications are welcomed and encouraged from all candidates.
- Sky will ensure a fair and consistent experience for all and will make reasonable adjustments to support candidates where appropriate.
- Criminal record checks will be conducted upon successful application.
- Offers may be withdrawn based on the role and nature of any convictions.