About the Role
The Modern Workplace Engineer provides a focal point in delivering enterprise-scale infrastructure services to Methods BDT customers. The objective is to create and implement technology solutions that meet customer objectives and company requirements for profitable engagements.
Responsibilities
- Deliver architecture and implementation of solutions.
- Involve in initial customer engagements to articulate Methods BDT capabilities and shape customer technical strategy.
- Own the technical solution required to meet a customer’s specification.
- Liaise proactively with colleagues and external partners to deliver technically elegant, feasible, and commercially viable solutions.
- Construct a cost model to support solution implementation and ongoing delivery.
- Own and manage risks associated with solution development and implementation.
- Author and/or review technical elements of proposal documentation.
- Take the technical lead in presenting technical and commercial solutions to customers.
- Provide technical support in contract negotiations and development.
- Ensure effective handover of technical solutions to delivery teams.
- Contribute to the development of Methods BDT technical solutions and capabilities.
- Quality Assurance of Technical Solutions proposed and/or implemented by Technical Architects or Engineers.
- Conceptualize and design complex solutions, covering multiple sites, and including hosted Data Centre infrastructures.
- Perform presales activity in support of Business Development, Solution Architecture, and Sales teams.
- Initiate a proactive approach to developing and delivering service offerings.
- Understand and develop opportunities within customer accounts.
- Maintain a broad understanding across Microsoft technologies and complete relevant training and accreditations.
- Act as Subject Matter Expert (SME) in agreed technologies.
- Mentor and guide teams to build and develop their skills.
- Work with the Management team to build repeatable, robust policies, processes, and approaches.
- Provide support to Managed Services and Delivery Engineers as SME.
- Perform all other duties as required.
Requirements
- Excellent presentation and communication (verbal and written) skills.
- Self-starter with the ability to appropriately prioritise and plan complex work.
- Results oriented with ability to produce products that deliver organisational benefit.
- Proven ability to work collaboratively in projects and demonstrate technical leadership.
- Strong conceptual and analytical skills with outside-the-box problem solving.
- Effective design and proposal documentation skills.
- SC clearance or willingness to gain.
- Microsoft Expert Level Exams and Certifications.
- Subject Matter Expert Exams and Certifications.
- Several years in a customer-facing role, delivering and supporting technology solutions based on Microsoft technologies.
- In-depth knowledge & experience of various Microsoft technologies with SME knowledge in agreed areas.
- In-depth knowledge & experience of creating a technical design to deploy and implement without guidance.
- In-depth understanding of Microsoft Cloud Platform including services, security, capabilities, technology, applications, IT issues, best practice standards, methodologies, and processes.
- Lead on technical workshops & solutions across multiple technologies.
- Commercial awareness to create proposals and draft responses to tenders.
- Significant Pre-sales experience in discussing solutions and technologies with customers.
- Team player with experience leading and collaborating cross-team.
- Experience of presenting technical solutions to customers and stakeholders.
- Willingness to go through Security Clearance.
Skills
- Microsoft technologies
- Microsoft Cloud Platform
- Technical design
- Solution architecture
- Presales
- Presentation skills
- Communication skills
- Problem solving
- Proposal documentation
- Risk management
- Quality Assurance
Location
- UK-based
Work Type
- Full-time
Experience Level
- Several years in a customer facing role
- Significant Pre-sales experience
Education Level
- Microsoft Expert Level Exams and Certifications
- Subject Matter Expert Exams and Certifications
Benefits
- Autonomy to develop and grow skills and experience
- Part of exciting project work
- Strong, inspiring and thought-provoking leadership
- Supportive and collaborative environment
- LinkedIn Learning access
- Management development programme
- Training
- 24/7 Confidential employee assistance programme
- Office parties
- Pizza Friday
- Commitment to charitable causes
- 25 days a year time off
- Pension Salary Exchange Scheme with 4% employer contribution
- Discretionary Company Bonus
- Life Assurance of 4 times base salary
- Private Medical Insurance (non-contributory, spouse and dependants included)
- Worldwide Travel Insurance (non-contributory, spouse and dependants included)
- Benefits Platform offering various retail and leisure discounts
About the Company
- Methods is a £100M+ IT Services Consultancy partnered with central government departments and agencies.
- Established over 30 years ago and UK-based, Methods applies skills in transformation, delivery, and collaboration to create end-to-end business and technical solutions.
- Methods' human touch, with people, technology, and data at the heart, creates value and sustainability.
- Predominantly focused on the public sector, Methods is building a significant private sector client portfolio.
- Methods was acquired by the Alten Group in early 2022.
