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About the Role

SkyCell is seeking a Product Designer to define the cross-application UX direction for their commercial software, ensuring a unified and world-class experience across all modules. This role involves hands-on discovery, user research, prototyping, and leading specialized designers towards a common vision.

Responsibilities

• Own discovery end-to-end, including user research, journey mapping, and translating user insights into UX decisions.
• Create wireframes, mock-ups, and prototypes using Figma and/or code to explore and test concepts.
• Run evaluative tests with users and engineers.
• Define the cross-application UX vision, design principles, and success metrics in collaboration with Product and Marketing.
• Align framework and embedded designers towards a unified design across all modules and applications.
• Advocate UX principles and investments to senior leadership, demonstrating ROI.
• Maintain the UX roadmap and prioritize pattern and design investments with the framework team.
• Produce high-level experience flows and service blueprints connecting journeys across applications.
• Review Design System and module deliverables for alignment with experience strategy and brand.
• Support embedded designers from discovery to delivery, ensuring journey continuity.
• Set KPIs and use analytics, user research, A/B tests, and competitive analysis to inform design decisions.
• Champion a user-centered, inclusive, and accessible design culture (e.g., WCAG).
• Collaborate with Marketing on tone, terminology, and brand consistency.

Requirements

• Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience.
• Proven experience as a senior/lead product designer for complex B2B software, ideally in supply chain, logistics, aviation/air cargo, or pharma.
• Exceptional discovery track record, from user needs research and prototyping to finalizing UX.
• Hands-on mastery of Figma, comfortable producing mockups and prototypes at speed.
• Experience aligning multiple designers towards a coherent experience across products or modules.
• Strong executive communication skills, able to present UX strategy and priorities to leadership.
• Working knowledge of design systems and accessibility standards (e.g., WCAG).
• Experience partnering with design system teams is a plus.
• Experience designing for multiple distinct user groups is a plus.
• Must be located in, or able to relocate (without sponsorship) to one of the advertised locations.

Skills

• Figma
• User Research
• Prototyping
• Wireframing
• Mockups
• Journey Mapping
• Jobs-to-be-Done
• Design Systems
• Accessibility Standards (WCAG)
• UX Strategy
• Analytics
• A/B Testing
• Competitive Analysis
• Executive Communication

Location

• Zurich
• Zug
• Hyderabad
• Basel

Work Type

• Hybrid
• Remote-friendly

Experience Level

• Senior
• Lead

Education Level

• Bachelor’s degree in Design, Human-Computer Interaction, or related field
• Master’s degree in Design, Human-Computer Interaction, or related field
• Equivalent practical experience

Benefits

• Flexible working hours
• Work-life balance
• Opportunities for career advancement
• Modern workspaces
• Company-wide events
• Immersive onboarding program (SkyWeek)
• Generous Maternity Leave
• Generous Paternity Leave
• Generous Annual Leave
• Local Bank Holidays

About the Company

• Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through advanced temperature-controlled containers, IoT connectivity, and digital solutions.
• SkyCell's integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.
• SkyCell operates at the intersection of hardware, software, data, and logistics, combining Swiss engineering excellence with a digital platform to shape the future of connected pharma supply chains.

Equal Opportunity

• SkyCell AG is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all.
• We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, age, disability, or any other legally protected characteristic.