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About the Role
Gigs is seeking an individual to own the operating system for the Growth team. This high-leverage, cross-functional role sits at the intersection of strategy, data, and execution, aiming to make the Growth organization faster, smarter, and more cohesive. The role offers high autonomy, reporting to the VP of Growth, and requires collaboration with various departments. It is ideal for someone who thrives in complexity, communicates effectively with senior stakeholders, and leverages AI for efficiency.
Responsibilities
- Own the operating cadence of Growth, including planning cycles, reporting rhythms, and cross-functional coordination.
- Build playbooks, runbooks, and documentation to standardize processes across regions.
- Own the data and reporting infrastructure to inform Growth team strategy.
- Lead the AI and tooling stack to maximize team output.
- Drive strategic projects end-to-end, including market expansion and GTM playbooks.
- Unblock operational challenges within the multi-market, multi-product Growth team.
Requirements
- 4+ years in a demanding operational environment (biz ops, strategy & ops, management consulting, or growth ops at a fast-scaling company).
- Proven experience operating under pressure and owning significant responsibilities.
- Daily use of AI tools for analysis, automation, internal tooling, and research.
- Ability to translate data findings into clear business decisions for diverse audiences.
- Generalist mindset with the ability to delve deep into data, process, and strategic framing.
- High ownership and low ego, with the ability to manage multiple workstreams effectively.
- Experience in telecoms, fintech, or B2B SaaS is a plus.
- Experience building or improving internal tooling or automated workflows using AI or no-code tools is a plus.
- Experience operating across multiple markets or regions is a plus.
Skills
- AI utilization
- Data analysis
- Process improvement
- Strategic planning
- Cross-functional collaboration
- Stakeholder communication
- Documentation
- Automation
Location
- US
- Europe
Work Type
- Hybrid
- Occasional travel
Experience Level
- 4+ years
Salary/Compensations
- £85,000 - £110,000
Benefits
- Competitive compensation
- Stock options
- Home office/work setup stipends
- Learning and development budget
- Free phone and international data plan
About the Company
- Gigs is building the operating system for mobile services, enabling tech companies to embed global connectivity into their products.
- The company automates provisioning and removes telecom complexity for businesses.
- Gigs has a team of approximately 150 people across the US and Europe.
- The company is backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator.
- Gigs is described as one of the fastest-growing tech companies, attracting talent from companies like Stripe, Airbnb, and Shopify.
- The company is tackling deep technical and regulatory challenges in the telecom space.
- Gigs values curiosity, creativity, and the chance to shape the future of telecom.
- Core values include leaning into challenges, speed, ownership, customer obsession, comfort with ambiguity, and first principles thinking.