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About the Role

The Vice President of Supported Housing (VPSH) is a senior executive role responsible for leading ECS's largest program portfolio across the Bay Area. This role drives the strategy, evolution, and administration of supported housing programs, ensuring teams have the capacity to meet client needs and advance ECS's mission of preventing and ending homelessness.

Responsibilities

• Oversee all aspects of program administration, management, and operations across the Supported Housing portfolio, including budget management, staffing, planning and evaluation, policy development, project implementation, and compliance reporting.
• Lead scaling and standardization of programs and operations across multiple Bay Area regions, ensuring consistent service quality, funding compliance, and outcomes.
• Develop budgets in partnership with the Finance department; monitor financial status and ensure contract compliance.
• Lead development and implementation of internal systems, policies, and administrative practices.
• Ensure best practices in nonprofit and housing program management are utilized in accordance with public/private contracts and funder requirements.
• Implement systems for monitoring, evaluation, and accurate, timely reporting; ensure delivery of qualitative and quantitative outcomes.
• Brief the Senior Management Team on portfolio performance; represent the Program Department when the CPO is unavailable; participate in Program Committee and Board meetings as requested.
• Ensure IT/database systems capture data accurately and that staff are trained and confident using technology tools.
• Supervise Director-level leaders to drive program outcomes and build high-performing teams.
• Promote a culture of performance, recognition, and appreciation; foster leadership development and capacity building across the department.
• Determine staffing needs and deployment throughout the Supported Housing portfolio; hire, train, support, evaluate, and dismiss staff.
• Represent ECS to public agencies, funders, community organizations, and coalitions to advance favorable policy, funding, and service delivery.
• Assume lead responsibility for portfolio-related budget negotiation, and reporting on public and private grants and contracts, in collaboration with Development and Finance.
• Maintain productive relationships with key public and private funders; ensure full compliance with contracts and regulatory agreements.
• Partner with the CEO, CFO, CPO, and COO to secure strategic support, contracts, and funding for the Supported Housing portfolio.
• Establish collaborative relationships with the CPO, fellow directors, funders, and community partners; foster a culture of cooperation, trust, and integrity.
• Maintain deep familiarity with ECS's history, culture, values, strategy, funding, and advocacy positions.
• Respond to crisis situations with calm, clear-headed leadership; manage crisis response and ensure staff safety.

Requirements

• Master's degree in social work, public administration, public health, or related human services field required.
• Active California clinical license (LCSW, LMFT, LPCC, or equivalent) strongly preferred.
• At least 10 years of progressively responsible leadership experience in nonprofit or public-sector housing/homeless services, including at least 5 years at the Director level or above supervising other managers/directors.
• Background in recovery-oriented and behavioral health-informed service delivery; harm reduction, trauma-informed, and housing-first practice knowledge required.
• Experience and familiarity with Medi-Cal/CalAIM billing and compliance frameworks strongly preferred.
• Demonstrated track record building organizational capacity, managing multi-million-dollar budgets, and negotiating public/private contracts.
• Advanced knowledge of the Bay Areas’ (San Francisco, San Mateo, Marin and San Jose) homeless service systems of care, Coordinated Entry, and permanent supportive housing/rapid rehousing models.
• Exceptional oral and written communication skills; ability to represent ECS credibly to public officials, funders, boards, and community stakeholders.
• Strategic, outcomes-oriented thinker able to balance competing priorities and lead through ambiguity and organizational growth.
• Valid California Driver's License and reliable transportation required for regular travel across Bay Area program sites.
• Highest integrity, sound judgment, and a mission-driven commitment to ECS's values.
• Ability to work at and travel between multiple ECS program sites throughout the Bay Area.
• Ability to routinely walk through residential and office environments.
• Ability to navigate stairs and other building environments as needed.
• Ability to sit, stand, walk, and use a computer for extended periods of time.
• Ability to occasionally lift, carry, push, or move light materials or equipment as necessary to perform job.
• Ability to exercise sound judgment and make decisions in complex and sometimes high pressure-situations.
• Ability to effectively manage competing priorities and deadlines.
• Ability to analyze complex operational, financial, regulatory, and people issues.
• Ability to communicate effectively with staff, residents, community partners, government agencies, and senior leadership.
• Ability to maintain confidentiality and exercise appropriate discretion.
• Ability to adapt to changing operational needs and unexpected situations.
• Must secure and pass finger-image screening, background check, and annual TB screening.
• Will honor and abide by ECS policies and procedures, including confidentiality.
• Demonstrate behavior that supports the organization’s mission, vision, and values.
• Adhere to all company and department policies and procedures.
• Communicate effectively and model integrity, fairness, and ethical business practices.

Skills

• Recovery-oriented service delivery
• Behavioral health-informed service delivery
• Harm reduction
• Trauma-informed practice
• Housing-first practice
• Medi-Cal/CalAIM billing and compliance frameworks
• Budget management
• Staff development
• Contract negotiation
• Public speaking
• Written communication
• Strategic thinking
• Crisis management

Location

• San Francisco, CA

Work Type

• Full Time
• Onsite (initially, with potential for 1 day/week remote after 90 days)

Experience Level

• 10+ years leadership experience in nonprofit or public-sector housing/homeless services
• 5+ years at Director level or above supervising managers/directors

Education Level

• Graduate Degree
• Master's degree in social work, public administration, public health, or related human services field
• Active California clinical license (LCSW, LMFT, LPCC, or equivalent) strongly preferred

Salary/Compensations

• $222,888.00 - $226,229.00 Salary/year

Benefits

• Industry leading healthcare benefits to support your physical and mental well-being

About the Company

• At Episcopal Community Services (ECS), employees work with participants who may be experiencing homelessness, behavioral health conditions, substance use challenges, and other difficult life circumstances.
• ECS is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position, consistent with applicable federal and California law.

Equal Opportunity

• ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance
• ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all