Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
We are looking for an IT Service Technician for Onsite Support to join our team. This role involves exciting tasks in second-level support.
Responsibilities
- 2nd Level Support of client systems and end devices
- Perform hardware exchange
- Troubleshoot hardware and software issues
- Install notebooks and PCs
- Document issues in the ticketing system
- Customer support and consultation
Requirements
- Completed vocational training in IT (e.g., IT specialist or equivalent)
- Experience in 2nd Level support (hardware and software troubleshooting)
- Sound knowledge of MS operating systems and Office
- Fluent German language skills (minimum C1 level)
- Good English language skills
- Valid driver's license (Class B)
Skills
- MS Operating Systems
- MS Office
- Hardware Troubleshooting
- Software Troubleshooting
- Customer Support
- Ticketing Systems
Location
- Berlin
Work Type
- Onsite
- Full-time
Experience Level
- 2nd Level Support Experience
Education Level
- Completed vocational training in IT (IT specialist or equivalent)
Benefits
- Company pension plan with employer contribution
- Discounts with various providers through Corporate Benefits
- Company mobile phone with private use option
- Use of the WorkLifePortal for active health promotion
- Flat hierarchies and a familiar working environment
- Company events to celebrate successes together
- Internal advancement and development opportunities
About the Company
- Weiss IT Solutions has been a leading provider of business solutions for production and office IT for the mid-market and international corporations for over 30 years.
- We support our customers with over 300 employees across more than 40 locations in Germany and Austria.
- Our company motto is: 'Reliable for our customers, competent and flexible in implementation!'