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About the Role

The Commis I / Commis II position supports the hotel's culinary operations by preparing high-quality food, maintaining food safety and hygiene standards, managing food costs, and contributing to a collaborative kitchen environment to ensure an exceptional dining experience for guests.

Responsibilities

• Prepare breakfast, lunch, and dinner menu items according to guest orders.
• Adhere to established production requirements, quality standards, and food safety procedures.
• Maintain a safe, clean, and sanitary working environment.
• Maintain positive and professional relationships with colleagues, supervisors, and employees across all departments.
• Comply with Four Seasons' work rules, standards of conduct, and company policies.
• Assist in other areas of the department whenever operational needs require support.
• Prepare food items according to guest orders, following recipe specifications, production standards, portion controls, and presentation guidelines.
• Complete mise en place and prepare stations for breakfast, lunch, and dinner service.
• Prepare ingredients in advance while avoiding unnecessary overproduction.
• Operate, maintain, and properly clean all kitchen equipment.
• Perform proper food storage and inventory management, including labeling, dating, rotating stock, monitoring temperatures, checking inventory levels, and identifying shortages.
• Ensure unused food is returned to designated storage areas.
• Control food waste, loss, and usage according to company standards and report any losses or waste to the direct supervisor.
• Assist with food cost control initiatives and corrective action plans as needed.
• Complete additional tasks assigned by the Chef de Partie, Sous Chef, Assistant Pastry Chef, or Junior Sous Chef.
• Help ensure that hotel facilities, equipment, and other physical assets are properly maintained.
• Use hotel resources efficiently, responsibly, and with cost awareness.

Requirements

• High school diploma or equivalent qualification.
• A minimum of two years of culinary or related work experience.
• Advanced culinary knowledge is expected.
• Previous supervisory experience is considered an advantage.
• Practical working knowledge is generally acquired through hands-on experience in a professional kitchen environment.
• No travel is required for this role.
• Flexibility to work various schedules as operationally required.
• Proficiency in operating office equipment such as telephones, scanners, copiers, and calculators.
• Working knowledge of computer systems and Microsoft Office applications.
• Ability to read, write, and speak both English and Japanese.
• Competence in operating, maintaining, and cleaning commercial kitchen equipment.
• Strong knife skills and culinary techniques.
• Effective multitasking capabilities.
• A clear understanding of internal controls and compliance requirements.
• Knowledge of hotel quality standards and service standards.
• Ability to assist with preparation work for subsequent shifts, including vegetables, condiments, and other ingredients.
• A strong service-oriented mindset focused on operational excellence and guest satisfaction.

Skills

• Excellent verbal and written communication skills
• Strong ethical judgment and professionalism
• Effective planning and resource management abilities
• Strong interpersonal and relationship-building skills
• Ability to manage multiple tasks simultaneously
• Safe, organized, and detail-oriented approach to work
• Strong commitment to guest service excellence
• English language proficiency
• Japanese language proficiency
• Knife skills
• Culinary techniques
• Multitasking capabilities

Location

• Tokyo, Japan

Work Type

• Full-time

Experience Level

• 2+ years of culinary or related work experience
• Supervisory experience is an advantage

Education Level

• High school diploma or equivalent

About the Company

• Four Seasons is powered by its people, a collective of individuals who strive for improvement and treat each other with respect.
• Team members create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart.
• The company believes in recognizing familiar faces and welcoming new ones, treating everyone with respect.
• Four Seasons' purpose is to create lasting impressions through genuine connections with people and the world.
• The Four Seasons Hotel Tokyo at Marunouchi is a newly renovated, intimate hotel in the vibrant Marunouchi district, offering a tranquil sanctuary with elegant design and personalized service.
• The hotel features 57 rooms and suites, a contemporary manor aesthetic, and dining options at SÉZANNE and Maison Marunouchi.