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About the Role

The Field Sales Manager will provide dedicated in-field support to the dealer network, focusing on P&L, sales, and after-sales growth advisory to enhance dealer and company performance. This role is crucial for driving new motorcycle unit sales, supported by Parts & Accessories, General Merchandise, and Certified Pre-Owned business, to meet retail targets, grow the rider base, and increase customer lifetime value.

Responsibilities

Develop and gain buy-in for strategic market plans with dealers, including sales targets for motorcycles, Parts & Accessories, and General Merchandise.
Understand and apply leading practices to improve dealer performance metrics in sales and aftersales activities.
Own the accuracy of monthly vehicle, Parts & Accessories, and General Merchandise forecasts and conduct performance reviews with dealers.
Solve dealer problems by leveraging personal experience or identifying internal support resources.
Analyze and review performance metrics regularly and collaborate with dealers on necessary adjustments.
Develop training plans for dealers in the defined market and request support for training.
Enable a feedback loop between dealers and Field Leadership to resolve issues.
Provide constructive feedback and influence dealer performance.
Act as a product expert for Harley-Davidson products and coordinate with stakeholders on product line performance.
Manage and drive dealer lead management processes, tracking performance through the sales funnel and implementing corrective actions.
Drive and hold dealers accountable for store visit targets and support local activation initiatives to generate foot traffic.
Conduct structured dealer assessments to evaluate market engagement, management quality, operational execution, and growth orientation.
Tailor support based on assessment outputs and inform field leadership on network health.

Requirements

Requires a solid understanding of financial measures, forecasting, and analytical skills.
Ability to demonstrate deep understanding of key financial drivers of a dealer's business.
Demonstrated ability to meet or exceed aggressive sales and after-sales/service performance targets.
Develop creative solutions to generate results.
Retail and service expertise are essential.
Negotiation and influencing skills are essential.
Ability to communicate effectively is essential.
Excellent leadership, interpersonal, and organizational skills are essential.
This position is not eligible for visa sponsorship or visa transfer.
This position is not eligible for relocation assistance.

Skills

Sales
After-sales
Financial Measures
Forecasting
Analytical Skills
Negotiation
Influencing
Communication
Leadership
Interpersonal Skills
Organizational Skills

Location

TOKYO

Work Type

Full Time

Experience Level

Minimum of 8 years of related experience

Education Level

High School Diploma or Equivalent Required
Bachelor’s Degree Preferred

Benefits

Inclusive compensation package for all salaried employees
Annual bonus programs
Employee discounts on motorcycles and related products
Employee discounts on general merchandise

About the Company

Harley-Davidson Motor Company is building more than machines, focusing on the continuation of the brand's evolution and enhancing the desirability of the Harley-Davidson experience.
The company strives to lead through innovation, evolution, and emotion.
Harley-Davidson stands for the timeless pursuit of adventure and freedom for the soul.
International Markets focus on creating an inclusive and expanding rider community.
The company strives to deliver an H-D experience with an unequivocal customer focus.
Employees are essential to the company's success across global markets.
Resources are concentrated in high-priority markets, primarily North America, Europe, and parts of Asia Pacific.
Regional offices and in-market teams have the freedom to make decisions within a defined framework to drive business.
In-market teams are agile and equipped to understand consumer needs, provide dealer attention, and respond to local market conditions.

Equal Opportunity

We welcome everybody to join our family and be united no matter who you are or where you come from.