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About the Role

At Mitti, we help businesses get better every day by giving front-line teams tools to capture issues, learn, and act. Quality Engineering is central to that mission, enabling teams to ship high-quality software fast and with confidence by embedding quality into every phase of delivery and using automation and AI to make quality scalable across our platform. As a Senior Quality Engineer, you are an enabler and multiplier for product and engineering teams, helping them own quality, using data, automation, and AI tooling to surface risks, and working across the lifecycle to ensure quality is designed in.

Responsibilities

Enable groups to own and improve quality
Partner with product and engineering to understand current quality practices and maturity and co-create an improvement roadmap grounded in data
Help define quality strategy that aligns with industry best-practice, business goals, and quality goals and priorities
Help identify gaps, risks, and opportunities for improvement in the approach to quality
Embed quality early in the lifecycle
Contribute to test strategies and plans that cover unit, integration, API, UI/e2e tests, observability, and production validation
Help design and maintain automated tests (API, integration, and critical end-to-end flows) that run in CI/CD and provide fast, reliable feedback
Work with engineers teams to improve test reliability ensuring pipelines are trustworthy and fast
Experiment with and adopt AI-enabled tools (e.g. for test generation, coverage analysis, bug triage, anomaly detection) where they demonstrably improve quality and efficiency
Build reusable frameworks, dashboards, templates, and AI agents that make quality increasingly self-serve for product teams
Drive automation, AI usage, and tooling
Proactively identify QE activities that should disappear into automation or agents over time, and track the reduction of manual effort as a measure of impact
Make quality visible through metrics and feedback
Define and evolve quality metrics (e.g. CPRs, bug age and backlog, incident trends, crash rates, performance indicators) and connect them to team goals
Build or extend dashboards and automated reports that provide timely, continuous feedback on product health to groups and stakeholders
Use metrics and customer feedback to prioritise quality work and drive remediation in the most impacted areas
Ensure quality signals are consumable directly by engineering teams and leaders, enabling action without requiring QE interpretation or intervention in most cases
Support building and testing at scale
Help define and validate performance limits and SLOs and ensure quality checks are integrated into delivery workflows
Ensure quality practices support the needs of enterprise customers (scale, reliability, data integrity) and complex organisational setups
Contribute to performance and load testing for critical workflows and services, in partnership with platform and product teams
Grow a collaborative, learning-focused quality culture
Share knowledge through workshops, pairing, coaching, and documentation, helping engineers and product managers build confidence in quality practices and tools
Lead QE working groups and cross-team initiatives to drive horizontal improvements
Contribute to the broader engineering community via internal talks, roadshows, newsletters, or external content, aligning with QE’s role as a thought leader in quality

Requirements

Experience in software quality or engineering roles, with a focus on building and testing modern web, mobile applications and services
Strong hands-on skills with test automation frameworks and tools, especially for APIs and end-to-end flows, and a solid understanding of good unit/integration testing practices
Experience working with microservices, distributed systems, and cloud-hosted SaaS, including both manual and automated validation approaches
Familiarity with or strong interest in using AI-powered tools to improve testing, triage, or quality analysis
Demonstrated ability to lead quality improvement initiatives end-to-end — from discovery and planning, through execution, stakeholder communication, and measuring outcomes
Understanding of how testing and quality practices interact with CI/CD pipelines and modern delivery practices
Strong communication, collaboration, and influencing skills
A growth mindset and comfort working in a fast-paced, evolving environment where priorities can shift and learning is continuous
Prior experience in Agile delivery environments and cross-functional product teams
Bachelor’s degree in computer science, engineering, or a related field, or equivalent practical experience (Nice to have)
Experience with at least one modern programming language (e.g. Golang, JavaScript/TypeScript) and willingness to dig into code when needed (Nice to have)
Exposure to non-functional testing (load, performance, resilience, reliability) and observability practices (Nice to have)
Experience working with AI features or AI-assisted workflows (e.g. AI testing tools, anomaly detection, intelligent triage), and an interest in responsible and ethical AI practices (Nice to have)
Background in platform or infrastructure quality, particularly in high-scale, multi-tenant SaaS environments (Nice to have)

Skills

Test automation frameworks and tools
API testing
End-to-end flow testing
Unit testing
Integration testing
Microservices
Distributed systems
Cloud-hosted SaaS
CI/CD pipelines
Modern delivery practices
Communication
Collaboration
Influencing
Agile delivery
Golang (Nice to have)
JavaScript/TypeScript (Nice to have)
Non-functional testing
Observability practices
AI-powered tools
AI test generation
AI test analysis
AI test triage
AI quality analysis
AI-assisted workflows
Anomaly detection
Intelligent triage
Responsible and ethical AI practices
Platform quality
Infrastructure quality
High-scale SaaS
Multi-tenant SaaS

Location

Global

Work Type

Flexible working arrangements

Experience Level

Senior

Education Level

Bachelor’s degree in computer science, engineering, or a related field, or equivalent practical experience

Salary/Compensations

Competitive salary

Benefits

Equity with high growth potential
Flexible working arrangements
Access to professional and personal training and development opportunities
Hackathons, Workshops, Lunch & Learns
In-house Culinary Crew serving up daily breakfast, lunch and snacks
Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
Wellbeing initiatives such as EAP services and generous parental leave policy
Quarterly celebrations and team events
On-site gym, table tennis, board games, books library, and pet-friendly offices

About the Company

Mitti by SafetyCulture is a global tech company that builds tools to make work better for frontline workers.
We have big tech scale, without the sign-off layers or corporate theatre.
Every permanent team member gets equity, so when we grow, you do too.
Our next chapter is about scaling smart, powered by AI, a clear vision and real ownership.
Big tech impact, without the big tech ick.

Equal Opportunity

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day.
We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates.
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications.
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to Mitti or any of our employees. We are not responsible for any fees associated with unsolicited resumes.