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About the Role
Kraken is a global energy transition company that creates technology to redefine utilities and unlock a new energy system. We are seeking individuals to join our mission to improve the lives of one billion humans within the decade and shape a cleaner, better future.
Responsibilities
- Accountable for the successful execution of client implementation programs using our Build-Operate-Transfer methodology.
- Find solutions that bring clients into the new software and operating model, accelerating delivery and reducing risk.
- Develop deep relationships with clients’ C-suite executives.
- Communicate effectively to stakeholders at all levels, internally and externally.
- Continuously demonstrate Kraken’s business value to the client and build a sustainable governance model.
- Set the direction and pace for program execution, managing expectations, removing blockers, and making prioritization decisions.
- Understand program details and report progress to client and internal stakeholders.
- Embody Kraken’s ways of working, providing support and feedback to team members and reinforcing psychological safety.
Requirements
- Proven track record of leading significant business transformation projects leveraging Agile principles, ideally within utilities or similar complex industries.
- Ability to lead software delivery engagements with clients.
- Demonstrated ability to present and negotiate with C-suite executives and initiate strategic discussions.
- Pragmatic and effective problem solver, capable of focusing efforts on critical priorities.
- Strong client-centric approach with a focus on understanding and enabling client success while managing expectations.
- Collaborative team player with experience working effectively across local and global teams.
- Exceptional communication and facilitation skills in both English and Japanese.
- Strong client and quality focus, with a proven ability to build and enhance customer relationships.
- Willingness to travel as required.
- Fluent in Japanese and English.
- Experience in the Japanese utilities sector is highly desirable.
- Must have the right to work in the country of application; visa sponsorship is not offered.
Skills
- Agile principles
- Software delivery
- Client relationship management
- Stakeholder communication
- Problem-solving
- Team collaboration
- Facilitation
- Negotiation
Location
- Japan
Work Type
- Full-time
- Hybrid
Experience Level
- Senior
About the Company
- Kraken powers innovative global developments in energy, creating technology that redefines utilities and unlocks a new energy system.
- Kraken is a global energy transition company valued at over $9 billion, operating in the energy-tech sector.
- The Kraken platform is the operating system for utilities, managing over 90 million end-customer accounts across 11 markets globally.
- Kraken Technologies has secured licensing deals with large international energy clients, with a goal of reaching 100 million customer accounts by 2027.
Equal Opportunity
- As an equal opportunity employer, Kraken does not discriminate on the basis of any protected attribute.
- We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.
- Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we’re looking for!
- We are creating a team of genuine, honest, empathetic people. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success.