About the Role
Drive process improvement, change management, and day-to-day business operations in support of Apple's Sales organization in Japan. Partner closely with Sales Planners, Sales Finance, and key cross-functional teams to streamline operations, manage strategic initiatives, and ensure business efficiency. Shape long-term strategy and execute with precision, bringing a big-picture perspective and exceptional attention to detail. Make a meaningful impact on how Apple's Sales organization in Japan operates and grows.
Responsibilities
- Drive process improvement
- Manage change management
- Oversee day-to-day business operations
- Partner with Sales Planners, Sales Finance, and cross-functional teams
- Streamline operations
- Manage strategic initiatives, such as channel incentive programs
- Ensure business runs effectively and efficiently
- Shape long-term strategy
- Execute with precision
- Bring a big-picture perspective and exceptional attention to detail
- Build scalable solutions
Requirements
- Typically requires a minimum of 7 years of related experience
- Bachelor’s degree or equivalent experience
- Background in business operations, program/project management, sales operations, or a similar function
- Proven experience leading process improvement and change management initiatives in a complex, cross-functional environment
- Strong analytical skills with experience working with data to inform decisions and operational strategy
- Proficiency with project management frameworks and tools
- Excellent collaboration and relationship-building skills
- Ability to quickly establish trust, credibility, and influence across cross-functional and multi-directional partners
- Outstanding communication skills, with the ability to adapt approach for both technical and non-technical audiences
- Ability to craft clear, concise stakeholder-facing materials
- Comfort managing ambiguity
- Ability to aggregate information from multiple sources, formulate a cohesive strategy, and follow through with meticulous execution
- Demonstrated ability to think strategically and act operationally
- Balance big-picture vision with rigorous attention to detail in day-to-day work
- 8+ years of related experience
- Experience working directly with Sales Planning and/or Sales Finance teams is highly preferred
- Familiarity with channel incentive programs or related sales financial structures is a strong plus
- Experience defining program structure (e.g., scope, milestones, success criteria, reporting/analysis, and communications) is highly preferred
- Proficiency in Excel, Tableau, and/or SQL for data analysis and reporting is a plus
- Proven presentation skills and content development experience in Keynote, Numbers, and Pages
- Forward-thinking approach with the tenacity to anticipate risks prior to escalation and proactively drive toward a solution
- Expert organizational skills and obsessive attention to detail, without losing sight of the strategic objectives
- Industry knowledge and understanding of Apple's go-to-market strategies, consumer channel dynamics, and partner ecosystem in Japan is highly preferred
Skills
- Process improvement
- Change management
- Business operations
- Program management
- Project management
- Sales operations
- Analytical skills
- Data analysis
- Operational strategy
- Project management frameworks
- Collaboration
- Relationship-building
- Communication
- Strategic thinking
- Operational execution
- Excel
- Tableau
- SQL
- Presentation skills
- Content development
- Organizational skills
Location
- Japan
Work Type
- Full-time
Experience Level
- 7+ years of related experience
- 8+ years of related experience
Education Level
- Bachelor’s degree or equivalent experience
About the Company
- Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services.
- This, in turn, enriches the lives of hundreds of millions of people around the world.
- Our sales team is, in many ways, the face of Apple to our largest customers.
