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About the Role
This role will help Mantel engage earlier with clients and move the conversation beyond technology delivery towards measurable business outcomes. You will help clients define the change they need to make, build the case for investment and establish a practical path from ambition to implementation. You will bring lived experience delivering transformation in real organisations. You will understand what it takes to change behaviours and processes, and will use that experience to shape client experiences, business cases and delivery approaches. The role sits at the intersection of strategy, consulting, technology and delivery. You will work closely with clients, partners and Mantel’s technical and delivery teams to shape integrated solutions that connect business need, technology, adoption and sustained value.
Responsibilities
- Help clients define the change they need to make.
- Build the case for investment.
- Establish a practical path from ambition to implementation.
- Shape client experiences, business cases and delivery approaches.
- Shape integrated solutions that connect business need, technology, adoption and sustained value.
Requirements
- Transformation delivery credibility, with lived experience taking client change from discovery through implementation, adoption and benefits realisation.
- Strong outcome and commercial acumen, including business cases, investment framing, benefits tracking and shaping or winning client work.
- Practical operating-model and change design capability across processes, workflows, governance, roles, readiness and adoption.
- Strategic communication and stakeholder leadership, with the ability to align executives, operational teams, users and technical specialists through ambiguity.
- Professional services experience and sufficient fluency across Cloud, Digital, Data, AI or Security to connect technology choices to business outcomes.
- Use professional judgement while treating colleagues and clients with respect and compassion, and a demonstrated ability to display our Mantel principles.
- Take ownership, always stepping up to help and prioritising your teammates.
- Be a clear, kind communicator who makes sound decisions based on good judgement.
Skills
- AI
- Digital
- Cloud
- Data
- Security
- Transformation delivery
- Outcome and commercial acumen
- Business cases
- Investment framing
- Benefits tracking
- Operating-model and change design
- Strategic communication
- Stakeholder leadership
Location
- Australia
- New Zealand
Work Type
- Hybrid
Experience Level
- Professional services experience
Benefits
- My Deal program allows you to tailor your yearly plan.
- New phone, laptop & swag.
- Investment in AI-first career.
- Access to Mantel AI Gateway.
- Dedicated monthly budget for AI experimentation.
- Flexible Personal Leave options.
- Internal opportunities across Cloud, Data, Digital, Delivery & Security.
- Certified Family Inclusive Workplace.
About the Company
- Mantel is an Australian-owned IT Professional Services consultancy, focused on emerging technology to help advance our clients by leveraging AI, Digital, Cloud, Data & Security technology.
- We are a fully AI-enabled technology consultancy and the partner that bridges the gap between blue-sky ambition and practical steps to deliver value.
- Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 6 years in a row!
- We hire smart and talented people and get out of their way.
- As a principle-based organisation, we have a flat structure with no hierarchy.
- By focusing on our five principles and not getting caught up in red tape, we trust you to get the job done!
Equal Opportunity
- We value a diverse workplace and strongly encourage people from all backgrounds and minority groups to apply.