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About the Role
This role focuses on leading and developing teams, driving financial performance, and ensuring exceptional customer service within a designated store area. It involves managing operations, merchandising, and associate development while upholding company values and standards.
Responsibilities
- Lead and develop teams through teaching, training, and feedback.
- Communicate and collaborate with associates on store operations, business initiatives, and company direction.
- Implement business solutions and communicate objectives effectively.
- Model and demonstrate exceptional customer service standards.
- Manage and support customer service initiatives and resolve customer issues.
- Develop and implement action plans to improve customer experience.
- Drive financial performance and sales by reviewing financial statements and managing expenses.
- Ensure effective merchandise presentation, inventory flow, and operational processes.
- Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
- Provide supervision and development opportunities for hourly associates.
- Coordinate and oversee job-related activities and assignments.
- Develop and maintain relationships with key stakeholders.
- Ensure compliance with company policies and procedures.
- Support company mission, values, and standards of ethics and integrity.
- Build high-performing teams and foster a culture of belonging.
- Attract, retain, and develop talent.
- Act with integrity, honesty, fairness, and transparency.
- Deliver results while putting the customer first.
- Make decisions based on data, insights, and analysis.
- Drive continuous improvement and adopt new technologies and skills.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
- Successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training (for facilities that sell firearms).
- Current state-issued Certificate of Eligibility (for facilities that sell only ammunition and have state-specific requirements).
- Attend and successfully complete all job-required trainings and assessments.
Skills
- Customer service
- Team leadership
- Financial management
- Merchandising
- Inventory management
- Operational processes
- Associate development
- Communication
- Collaboration
- Problem-solving
- Adaptability
- Continuous learning
Location
- 1201 ROUTE 300, NEWBURGH, NY 12550-5005, United States of America
Work Type
- Full-time
Experience Level
- Supervisory experience
Education Level
- 2 years of college
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Salary/Compensations
- $65,000.00 - $100,000.00
- Performance bonuses
- Regional Pay Zone (RPZ)
- Complex Structure
- State Pay Differential
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit program (tuition, books, and fees paid by Walmart)
About the Company
- Walmart and its subsidiaries are committed to maintaining a drug-free workplace with a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
- Walmart offers competitive pay, performance-based bonus awards, and benefits for a happier mind, body, and wallet.
- Walmart aims to create a safe and productive work environment.
- Walmart is committed to becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
Equal Opportunity
- Walmart and its subsidiaries are committed to equal opportunity.