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About the Role

The Assistant Property Manager performs community accounting functions and assists in the administration, leasing and supervision of personnel. Highmark Residential offers an empowered, challenging, fulfilling, and financially rewarding workplace with opportunities for professional development and career progression.

Responsibilities

• Collects and secures rental payments.
• Scans daily bank deposits and verifies accuracy.
• Assists Community Director with daily rate approvals in Yieldstar.
• Inputs daily activity transactions in Yardi and clears outstanding validations.
• Prepares accounting records and reports, including deposit accounting and monthly close out.
• Verifies accuracy of move-outs for integration with rental collection company.
• Delivers late rent letters and notices to vacate, and personally contacts residents with unpaid rent daily.
• Responsible for bad debt collection.
• Assists in eviction process and follows municipal policies.
• Enters activity into YARDI, including Skip Watch information.
• Assists Community Director with Apartment Ratings responses.
• Assists team in achieving positive SatisFact scores.
• Assists with leasing duties, including showing apartments and preparing leases.
• Maintains organized community office files.
• Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management.
• Prepares accurate and complete reports in a timely manner.
• Handles or assists in receiving, recording, preparing, and following up on work orders.
• Assists in inspections of vacant apartments and takes action to prepare them for market-ready status.
• Promotes resident retention by assisting with the renewal program.
• Performs periodic inspection of common areas.
• Reports any observed maintenance problem(s).
• Assists in planning and preparation of resident functions.
• Stays informed and complies with all policies and procedures in the operations manual.
• Adheres to and complies with company safety policies and rules and utilizes safety equipment.
• Assumes duties of Community Director, as directed.
• Is courteous and helpful to residents, prospective residents, and co-workers.
• Has reliable transportation for meetings and supply purchases.
• Maintains a mode of communication for emergency contact.
• Available for overtime, weekend, holiday, and evening work.
• Willing to be assigned to other Highmark communities.
• Performs other duties as assigned by Community Director.
• Travel and overnight stays may be required.

Requirements

• Leadership and team-building skills.
• Excellent mathematical skills (high school level).
• Strives for excellence.
• High school diploma or equivalent.
• Mathematical skills (high school level) for calculations.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Word & Excel), Outlook, and internet.
• Apartment management experience preferred.
• Strong proficiency in property management software (preferably Yardi).
• Valid driver's license.
• Tax Credit experience preferred.

Skills

• Leadership
• Team-building
• Mathematical skills
• Verbal communication
• Written communication
• Microsoft Office (Word & Excel)
• Outlook
• Internet proficiency
• Property management software (Yardi)
• Tax Credit experience

Experience Level

• Apartment management experience preferred

Education Level

• High school diploma or equivalent

Benefits

• Continuous professional development
• Regular career progression sessions
• Competitive pay
• Monthly bonus opportunities
• 30% associate rent discount
• Medical, Dental & Vision benefits
• Company-provided life insurance
• Short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off
• 10 paid holidays
• Paid parental leave

About the Company

• Every position is considered critical to Highmark’s success and reputation.
• Highmark seeks employees who aspire to become the best in their field.
• Highmark provides an empowered, challenging, fulfilling, and financially rewarding workplace.