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About the Role

The Breakfast Attendant will prepare and oversee the breakfast area for guest service in accordance with hotel policies and brand standards to achieve guest satisfaction, product quality, and safety and security.

Responsibilities

• Ensures guest satisfaction by preparing breakfast daily according to operational policies and standards and maintaining a clean and sanitary environment.
• Prepare and set-up breakfast items.
• Greet and acknowledge guests as they arrive.
• Must be able to initiate and engage in conversation with guests.
• Bus and clear tables, straighten chairs and properly arrange the furniture.
• Brew fresh coffee as needed.
• Restock drink and food items and other supplies (ex. Plastic ware, napkins, cups, etc.).
• Maintain the cleanliness of the breakfast area, keeping it orderly.
• Empty trash receptacles.
• Engage with guest and thank them as they depart.
• Clean all equipment and breakfast/kitchen areas.
• Sweep and mop dining /kitchen area.
• Properly store all unused drink, food items and supplies in accordance with health codes.
• Inspect storage areas, fridges, and freezers for inventory counts.
• Follow hotel operational procedures to ensure orders are placed for items that are below par levels.
• Receive supplies, date and rotate stock.
• Conducts product inventory, receives, and stores orders.

Requirements

• Prior food serving experience preferred.
• Must be reliable, punctual, and able to adapt to change.
• Follow policies, work independently or in teams, use time and resources wisely, and prioritize safety.
• Strong problem-solving, decision-making, and customer service skills are important, along with professionalism, integrity, and respectful communication.
• Must have open availability work weekends and holidays.
• Able to lift, push, pull a minimum of 50lbs.
• Able to bend, squat, twist repeatedly.
• Able to walk and stand for duration of scheduled shift.

Skills

• Customer service skills
• Problem-solving skills
• Decision-making skills
• Professionalism
• Integrity
• Respectful communication

Benefits

• Competitive Pay
• Bonus Opportunities
• Training & Development
• Opportunity for Advancement
• Medical
• Dental
• Vision
• 401k with Match
• Paid Time Off
• Holiday Pay
• Free Parking
• Hotel Discounts
• Safe Work Environment
• Creating memorable experiences one guest at a time
• Opportunities to give back to the community through our global focus efforts

About the Company

• We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus.
• We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations.
• As a growing organization, our passion is serving guests and providing an unforgettable experience.
• We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.

Equal Opportunity

• The Company provides equal employment opportunities to all Associates and applicants for employment without regard to race, color, national origin, sex (including pregnancy, sexual orientation, transgender status, or gender identity or expression), marital status, religion, age, disability, genetic information, veteran status, or any other characteristics protected by federal, state, or local laws.