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About the Role
Our growing dental practice is looking for a high-energy, smile-first Front Office Receptionist to join our team.
Responsibilities
- Proactively manage the daily calendar to eliminate gaps and ensure maximum provider productivity.
- Confidently present treatment plans to patients/parents, arriving at a financial agreement.
- Collect co-pays and balances at the time of service.
- Help handle pre-authorizations and verify insurance benefits to ensure patients have clear financial expectations.
- Confirm appointments via phone/text and manage the recall system to keep our chairs full.
- Assist in welcoming new families as we scale our pediatric services.
Requirements
- Genuinely friendly, maintain a positive attitude, and enjoy working with adult and children patients.
- Believe in a "no task is too small" culture and support the back office.
- Experience with Dentrix or Dentrix Ascend is highly preferred.
- Thrive in a high-volume environment and can pivot between answering phones, greeting patients, and processing paperwork.
- Looking for a "career," not just a job, with a desire to grow with the company.
Skills
- Dentrix Proficiency
- Multitasking
- Patient Engagement
- Treatment Coordination
- Financial Management
- Insurance Navigation
Salary/Compensations
- Competitive pay based on experience.
Benefits
- Competitive salary
- A supportive, fun, and collaborative team culture.
- Opportunities for professional development and advancement.
- The chance to make a real impact on the health and smiles in our community.
About the Company
- Growing dental practice.