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About the Role
The Food & Beverage Captain provides exceptional quality and service to Maison Marunouchi guests. This role involves delivering an expertly served beverage or dining experience, anticipating guest needs, and acting as a menu expert to create memorable guest experiences.
Responsibilities
- Provide an enjoyable dining experience through excellence for quality, professionalism, and friendliness.
- Anticipate guest needs and satisfaction; offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Assist in clearing and resetting tables according to service standards.
Requirements
- An outgoing personality and a can-do approach to an assigned task.
- High level of understanding and knowledge of food and wine.
- Background in Luxury Resort and Hotel considered an asset.
- Must possess legal work authorization for Japan.
- Must be fluent in English and Japanese business communication.
Location
- Tokyo, Japan
Work Type
- Full-time
Salary/Compensations
- Competitive Salary, wages
Benefits
- Comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resorts
- 50% F&B outlet discount for other Four Seasons Hotels in Japan (except SÉZANNE)
- Complimentary Employee Meals
- Social insurance
- Defined contribution benefit
- Yearly health check up
About the Company
- Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect. The team creates exceptional guest experiences through a commitment to luxury with genuine heart, underpinned by a world-class employee experience and company culture.
- The company believes in recognizing individuals and treating everyone with respect, aiming to create lasting impressions through genuine connections.