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About the Role

Manage the Beauty department's resources to achieve sales targets, driving passion for results, providing thought leadership, analyzing and solving problems, engaging people, building collaborative relationships, and demonstrating personal leadership and trust.

Responsibilities

• Utilize corporate Sales Tracking Tools and Dashboard to set and meet sales goals.
• Sell to customers and coach/mentor staff in selling skills.
• Maximize sales through developing effective sales techniques.
• Ensure staff achieve productivity objectives.
• Provide superior customer service, always putting the customer first.
• Monitor and communicate CSI survey results and objectives with team members.
• Actively model desired behavior with eClienteling for superior customer service.
• Book appointments for events and manage the annual incremental event schedule.
• Promote products through marketing and encourage use of the PC Optimum program.
• Ensure staff are trained to beauty sales standards.
• Mentor, coach, train, and motivate staff.
• Create an environment where selling is fun.
• Prepare performance appraisals in association with the Front Store Manager.
• Articulate and demonstrate “Blue Culture Principles” and C.O.R.E Values”.
• Foster an environment that supports “Blue Culture Principles” and “C.O.R.E Values”.
• Continuously track sales using corporate sales tools.
• Ensure Cosmetic Operating Standards are in place.
• Identify peak hours and schedule shifts accordingly.

Requirements

• Independent thinking and decision making when dealing with issues related to customer’s needs.
• Ability to act upon tasks and goals outlined by management.
• Develop a yearly plan for personal development.
• Work in conjunction with the Associate-Owner and Front Store Manager.
• Sales experience with a proven track record of achieving sales goals.
• Cosmetic experience.
• Effective verbal and written communication skills.
• Customer service oriented.
• Previous experience in leading a team.

Skills

• Sales
• Customer Service
• Team Leadership
• Mentoring
• Coaching
• Training
• Motivation
• Sales Tracking Tools
• eClienteling
• Marketing
• Operations Management
• Scheduling
• Performance Appraisals
• Planning
• Judgment
• Decision Making
• Problem Solving
• Communication

Location

• Community

Work Type

• Full-time

Experience Level

• Management
• Sales
• Cosmetic
• Team Leadership

Salary/Compensations

• $20.95 - $32.45 per hour

Benefits

• Purchase discount program
• Flexible and varied schedules
• Competitive pay
• Online learning through Academy

About the Company

• Locally owned and operated store delivering health, beauty and convenience services.
• Associate Owner model provides local business ownership with national brand support.
• Recognizes Canada's diversity as an opportunity to better serve communities.
• Strives to reflect evolving diversity in products, hiring, and culture.
• Compliance with laws is about doing the right thing and is part of the Code of Conduct.

Equal Opportunity

• Accommodation is available upon request for applicants and colleagues with disabilities.