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About the Role

Join one of the fastest-growing telecommunications companies in the country as a Retail Sales Representative. You will work in retail stores, helping residential customers connect to essential Optimum Communications services.

Responsibilities

• Engage customers and proactively present telecommunications products and services.
• Sell mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend appropriate products or service packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Clearly explain products, services, pricing, and promotions to customers.
• Provide a positive, professional, and solution-focused customer experience.
• Build customer relationships and create long-term brand loyalty.
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Collaborate with team members and contribute to a supportive, performance-driven culture.
• Support nearby store locations within a 35-mile radius when needed.
• Proactively engage walk-up customers, explain plans and promotions, handle objections, and build repeat-customer relationships.

Requirements

• Must be reliable, punctual, and able to work scheduled shifts.
• Must be willing to support nearby store locations within a 35-mile radius and have reliable transportation.
• Must be eligible to work in the United States.
• Must be able to travel within a 35-mile radius and have reliable transportation.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be able to stand for extended periods of time and lift up to 35 lbs.

Skills

• Customer engagement
• Sales
• Product knowledge
• Customer relationship building
• Upselling
• Cross-selling
• Communication
• Problem-solving

Location

• Retail store location

Work Type

• In person
• Full-time

Experience Level

• 1 year of customer-facing sales experience

Education Level

• High school diploma or GED

Salary/Compensations

• $20/hour base rate
• Unlimited commission

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

About the Company

• A rapidly expanding branded partner for Optimum Communications.
• Optimum Communications is a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services across 21 states.