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About the Role

Join one of the fastest-growing telecommunications companies in the country as a Retail Sales Representative. You will help residential customers connect to essential services like Internet, Mobile, and TV in a retail store environment.

Responsibilities

• Engage customers and proactively present telecommunications products and services.
• Sell mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend appropriate products or service packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Clearly explain products, services, pricing, and promotions to customers.
• Provide a positive, professional, and solution-focused customer experience.
• Build customer relationships and create long-term brand loyalty.
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Collaborate with team members and contribute to a supportive, performance-driven culture.

Requirements

• Must be eligible to work in the United States.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be willing to support nearby store locations within a 35-mile radius when needed.
• Must have reliable transportation.
• Ability to stand for extended periods of time is preferred.
• Ability to lift up to 35 lbs is preferred.

Skills

• Sales
• Customer Service
• Communication
• Relationship Building
• Problem Solving

Location

• Retail Stores

Work Type

• Full-time
• Flexible Schedule

Experience Level

• 1 year of customer-facing sales experience preferred
• Wireless, mobile, cable, internet, telecommunications, or retail sales experience strongly preferred

Education Level

• High school diploma or GED preferred

Salary/Compensations

• Monthly commission opportunities

Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

About the Company

• A rapidly expanding branded partner for Optimum Communications.
• Optimum Communications is a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services across 21 states.