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About the Role
A Rental Technician is responsible for properly fitting guests with equipment based on their individual needs. The rental department frequently experiences high volume situations, and a technician must make the most of their interaction with our guests while maintaining the efficiency of our operation.
Responsibilities
- Properly fit guests with various equipment including skis, boots, poles, snowboards and helmets.
- Mount skis and adjust bindings.
- Maintain and repair rental equipment.
- Test bindings for proper torque release.
- Document test results and maintenance records.
- Maintain a clean and safe work environment.
- Maintain knowledge of the ski area, programs, events, daily snow conditions and any other information that aids in your communication with our guests.
- Maintain a clean and professional appearance, adhering to dress code at all times.
Requirements
- Must be a minimum age of 18.
- Basic knowledge and experience with maintaining ski and/or snowboard equipment.
- Previous customer service experience preferred.
- Basic computer skills.
- Must be comfortable interacting with both staff and guests in a friendly and helpful manner.
- Must be comfortable working in stressful, noisy and crowded environments.
- Must be reliable, solution-oriented, and able to work both independently and as part of a team.
- Must pass binding certification exam for each binding used in the Rental Shop prior to starting work.
- Ability to lift and maneuver up to 50 pounds.
- Ability to stand and walk for up to 10 hours.
- Ability to stand and walk on uneven terrain, including snow and ice covered surfaces.
- Ability to climb stairs and ladders.
- Ability to push, pull, bend, stoop, kneel, and reach regularly.
Location
- Windham, NY
Work Type
- In-person
- Seasonal
Salary/Compensations
- $18-$20 per hour
About the Company
- Welcome to Windham Mountain Club!
Equal Opportunity
- Windham Mountain Club is an equal opportunity employer.