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About the Role
Ticket Cashiers are responsible for completing the sales of lift tickets and redemption of lift vouchers. They interact with guests to determine their needs and efficiently and accurately complete the sale or redemption of those products.
Responsibilities
- Greet guests and answer questions.
- Work efficiently with the ticketing system to sell products.
- Accurately operate assigned registers.
- Review, explain and redeem vouchers and coupons, explaining restrictions when necessary.
- Assist guests experiencing pass issues according to resort policies.
- Accurately, neatly, and expediently complete cashier reports summarizing and accounting for daily revenues versus reported sales.
- Effectively communicate in a cheerful, knowledgeable, and professional manner with staff and guests.
- Maintain a clean and neat work area.
- Maintain a clean and professional appearance, adhering to dress code at all times.
Requirements
- Must be able to get to and from work in all weather conditions.
- Previous experience in customer service, preferably in a cashier role.
- Basic algebra skills required.
- Proficiency with POS systems, RTP experience preferred.
- Ability to interact with both guests and staff in a friendly and helpful manner.
- Ability to effectively work in a stressful, noisy and crowded situations.
- Adaptable to rapidly changing environments.
- Reliable, collaborative, proactive, and solution-oriented.
- Ability to lift and maneuver up to 25 pounds.
- Ability to sit, stand and walk for up to 8 hours.
- Ability to stand and walk on uneven terrain, including snow and ice covered surfaces.
- Ability to push, pull, bend, stoop, kneel, and reach regularly.
- Ability to climb stairs and ladders.
- Ability to perform fine motor skills congruent with operating computers and smart phones.
Skills
- Customer service
- Cashier
- POS systems
- RTP experience
- Basic algebra
Location
- Windham, NY
Work Type
- In-person
- Part-time
- Seasonal
Salary/Compensations
- $18-$20 per hour
About the Company
- Welcome to Windham Mountain Club!
Equal Opportunity
- Windham Mountain Club is an equal opportunity employer.