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About the Role

The Loan Processor supports the loan origination process by coordinating communication among borrowers, real estate professionals, attorneys, and underwriting. This role ensures accurate documentation, regulatory compliance, and efficient processing throughout the loan lifecycle, playing a key part in supporting fair lending practices while delivering high-quality service in a dynamic environment.

Responsibilities

• Coordinate with borrowers, real estate agents, attorneys, and underwriting to facilitate smooth communication throughout the loan process.
• Maintain detailed records of all loan processing activities, including inbound and outbound correspondence, logs, and reports.
• Ensure adherence to Fair Housing regulations and other compliance standards during all stages of loan origination and servicing.
• Request and review borrower documentation when requested from underwriting.

Requirements

• Experience in loan origination or mortgage processing within the financial services industry.
• Knowledge of FNMA (Fannie Mae) guidelines, underwriting procedures, and mortgage servicing practices.
• Knowledge of Fair Housing regulations to ensure fair lending practices are upheld.
• Proficiency in basic math, including calculations related to loans, escrow accounts, and amortization schedules.
• Excellent credit analysis skills with an understanding of credit reports and financial documentation review.
• Excellent organizational skills with consistent effectiveness in handling multiple priorities in a dynamic environment.
• Skilled in operating standard office equipment including 10-key typing devices with high accuracy.

Skills

• FNMA (Fannie Mae) guidelines
• Underwriting procedures
• Mortgage servicing practices
• Fair Housing regulations
• Basic math
• Credit analysis
• Credit report review
• Financial documentation review
• Organizational skills
• 10-key typing

Location

• All 50 states
• D.C.
• Puerto Rico

Work Type

• Full-time

Experience Level

• Experience in loan origination or mortgage processing

Benefits

• Medical
• Dental
• Vision
• 401K
• Company-provided short-term disability
• Employee assistance program
• Wellness program

About the Company

• CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico.
• The company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for its standout culture.
• CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success.
• At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together.
• You’ll get unwavering support from all departments and total transparency from the top down.

Equal Opportunity

• CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package.
• CrossCountry Mortgage, LLC supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).
• The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation.
• The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.