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About the Role

Lead the execution, governance, reporting, and oversight of strategic compliance and regulatory uplift programs for Western Union Financial Services Australia (WUFSA) and Western Union Group. This senior role is accountable for the successful execution of the WUFSA Compliance Remediation Program and related global compliance initiatives, managing the Program Management Office (PMO) in Sydney.

Responsibilities

• Lead the end-to-end execution of the WUFSA AML/CTF compliance uplift program, ensuring regulatory commitments, milestones, deliverables, and outcomes are effectively planned, governed, monitored, and delivered in accordance with regulatory expectations and approved timelines.
• Establish and lead the dedicated PMO, including governance frameworks, integrated program planning, dependency management, risk and issue management, budget tracking, resource coordination, milestone tracking, quality assurance, and executive reporting across all remediation workstreams.
• Act as a senior contributor for regulatory engagement activities associated with program initiatives.
• Coordinate program updates, responses, support 3rd party examinations and reviews and ensure effective management of senior stakeholder relationships and expectations.
• Prepare and deliver regular reporting and strategic updates to key stakeholders, including the Head of Compliance Australia, Australia AML/CTF Compliance Officer, VP AML/CTF Compliance APAC, Global Chief Compliance Officer, executive leadership forums, management committees, and Board governance committees.

Requirements

• Minimum 12 years of experience in AML/CTF compliance, financial crime compliance, regulatory affairs, risk management, program management, consulting, banking, payments, fintech, or other regulated financial services environments.
• Minimum 7 years of senior program management experience leading large-scale regulatory remediation, compliance transformation, or large-scale AML/CTF uplift programs.
• Bachelor's degree required in Law, Finance, Business, Risk Management, Accounting, Public Policy, or a related discipline.
• Advanced degree preferred.
• Industry certifications are strongly preferred: Professional certifications such as CAMS, ICA, PMP, PRINCE2, CFE, CRCM, or equivalent certifications are highly desirable.
• Strong knowledge of AUSTRAC expectations and regulatory remediation practices is highly desirable.
• Advanced communication, executive presence, stakeholder management, negotiation, influencing skills, regulatory relationship management, strategic thinking, problem solving, decision-making, conflict resolution, leadership, organizational agility, and ability to drive results under significant regulatory scrutiny and demanding deadlines.

Skills

• AML/CTF remediation programs in Australia
• Regulatory engagement with AUSTRAC
• Large-scale compliance transformation initiatives in highly regulated financial services environments with multinational institutions
• AML/CTF regulatory frameworks
• Australian regulatory requirements
• Remediation program execution
• PMO leadership
• Governance frameworks
• Risk and issue management
• Regulatory engagement
• Executive reporting
• Change management
• Project portfolio management
• Data analysis
• Program controls

Location

• Sydney, Australia

Work Type

• Full-time
• Hybrid

Experience Level

• Director
• Minimum 12 years of experience
• Minimum 7 years of senior program management experience

Education Level

• Bachelor's degree in Law, Finance, Business, Risk Management, Accounting, Public Policy, or a related discipline
• Advanced degree preferred
• Industry certifications strongly preferred

Benefits

• Short-term incentives
• Accident and life insurance
• Access to best-in-class development platforms
• Life / Accident Coverage
• Superannuation Plan
• Paid Time Offs
• Employee Wellness
• Global Recognition and Rewards Programs

About the Company

• Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers.
• We are passionate about honoring our employee's identity and fostering a feeling of belonging.
• Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.

Equal Opportunity

• We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.
• The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.