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About the Role

Regal Cinema Transit Center 18 + IMAX is seeking passionate, part-time cast members to deliver exceptional guest service, cleanliness, and a memorable movie-going experience in a fun and energetic environment.

Responsibilities

• Provide guest service by selling tickets, concessions, and working as an usher.
• Handle cash, credit cards, gift cards, and coupons accurately.
• Upsell and suggestively sell premium viewing experiences and the Regal Crown Club program.
• Ensure tickets are sold in accordance with the MPAA rating system and company policy.
• Respond to guest inquiries professionally.
• Operate, prepare, and clean concession equipment.
• Comply with food safety laws and alcohol service regulations where applicable.
• Tear tickets, direct patrons to auditoriums, and inspect packages.
• Manage crowd control and assist guests in finding seats.
• Enforce the MPAA rating system.
• Conduct in-theatre inspections for quality and safety.
• Report any theatre issues to management.
• Perform in-auditorium concession sales.
• Clean auditoriums, restrooms, lobby, and other areas.
• Monitor cleanliness and operation of vending equipment.
• Assist with opening and closing duties.
• Maintain regular and consistent attendance.
• Handle emergency situations.
• Perform general cleaning duties.
• Comply with company dress code.

Requirements

• Must be available to work weekends.
• Weekday opening and/or closing availability is preferred.
• Must be able to perform each essential duty satisfactorily.
• Completion of cast certification program or progress towards completion required.
• Must complete legally required state or local training and obtain certificates for alcohol sales/service.
• Must complete Regal Responsible Beverage Server training.
• Possess good public speaking skills.
• Listen effectively and respond clearly and directly.
• Perform calculations with speed and accuracy.
• Identify and correct errors.
• Identify problems, gather relevant data, and note possible causes.
• Evaluate relevant information, recognize alternatives, and reach conclusions based on evidence.
• Take action beyond what is necessarily called for.
• Perform under pressure and/or opposition.
• Possess excellent communication skills with customers, co-workers, and management.
• Establish goals, budget time, and set priorities.
• Frequently required to stand, walk, sit, use hands, reach, talk, or hear.
• Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
• May occasionally be required to lift up to 60 pounds.
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Skills

• Public speaking
• Active listening
• Clear communication
• Accurate calculation
• Problem identification
• Information evaluation
• Decision making
• Proactive action
• Performance under pressure
• Customer service
• Teamwork
• Time management
• Prioritization

Location

• Regal Cinema Transit Center 18 + IMAX

Work Type

• Part-time

Education Level

• Completion of cast certification program or progress towards completion

Salary/Compensations

• Starting at $15.50/hour

Benefits

• Free movie passes
• Discounted concessions
• Eligibility to participate in 401(k) retirement plan with company match (age 21+ and after six months of service)

About the Company

• Regal is a leading entertainment company dedicated to delivering the best movie-going experience.