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About the Role
The Ski Lift Operator is responsible for the safe and efficient operation of ski lifts at Windham Mountain Club. This role assists guests with loading and unloading, monitors lift operations, enforces safety procedures, and provides excellent customer service to ensure a safe and enjoyable guest experience.
Responsibilities
- Operate chairlifts and conveyor lifts following safety procedures and resort guidelines.
- Assist guests with safe loading and unloading.
- Monitor lift operations and maintain safe, orderly lift lines.
- Enforce lift ticket, pass, and safety policies.
- Respond to guest inquiries, emergencies, and lift-related issues.
- Perform routine lift inspections and maintain clean, safe work areas.
- Provide guests with resort and trail information.
- Work with ski patrol, maintenance, and guest services to support daily operations.
- Maintain a professional appearance and follow dress code standards.
Requirements
- Must be at least 18 years old.
- Guest service or hospitality experience preferred.
- Strong communication and customer service skills.
- Ability to remain calm and focused in busy or stressful environments.
- CPR/First Aid certification and skiing/snowboarding experience preferred.
- Must be able to work outdoors in all weather conditions, including rain, sleet, snow, hail, wind, and cold temperatures.
- Lift and carry up to 50 pounds regularly.
- Walk and work safely on uneven, snow- and ice-covered terrain.
- Work outdoors in winter conditions for up to 8 hours per day.
- Regularly push, pull, stoop, kneel, and reach.
Skills
- Customer service
- Communication
Location
- Windham, NY
Work Type
- In-person
- Seasonal
- Full Time
- Part Time
Experience Level
- Based on experience
Salary/Compensations
- $20 per hour
About the Company
- Welcome to Windham Mountain Club!
Equal Opportunity
- Windham Mountain Club is an equal opportunity employer.