Restaurant Guest Relations Officer (Sézanne) at Four Seasons Hotels and Resorts | JP | Rezi

Restaurant Guest Relations Officer (Sézanne) at Four Seasons Hotels and Resorts

Restaurant Guest Relations Officer (Sézanne)

Four Seasons Hotels and Resorts · JP

2 weeks ago

Restaurant Guest Relations Officer (Sézanne)

Four Seasons Hotels and Resorts · JP

14 days ago
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About the Role

The F&B GRO is the first interaction for guests in our Sézanne Restaurant, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. This role is part of the Sézanne Restaurant, reporting into the Restaurant Manager.

Responsibilities

  • Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers
  • Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections
  • Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set
  • Develop a complete working knowledge of the menus, menu ingredients and restaurant information

Requirements

  • One to two years’ previous experience in Food & Beverage outlet
  • Previous employment experience within a luxury Hotels is considered an asset
  • Ability to operate computer equipment and other food & beverage computer systems
  • Strong communication skills
  • Must possess legal work authorization for Japan
  • Must be fluent in English and Japanese business communication

Skills

  • Communication skills

Location

  • Tokyo, Japan

Work Type

  • Full-time

Experience Level

  • 1-2 years

Salary/Compensations

  • Competitive Salary, wages

Benefits

  • Comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • 50% F&B outlet discount for other Four Seasons Hotel in Japan (except SÉZANNE)
  • Complimentary Employee Meals
  • Social insurance
  • Defined contribution benefit
  • Yearly health check up

About the Company

  • Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
  • Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
  • We know that the הוא best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
  • At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
  • Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
  • It comes from our belief that life is richer when we truly connect to the people and the world around us.