Customer Advisor I at Delta Sonic | Monroe County, NY, US | Rezi

Customer Advisor I at Delta Sonic

Customer Advisor I

Delta Sonic · Monroe County, NY, US

2 weeks ago

Customer Advisor I

Delta Sonic · Monroe County, NY, US

15 days ago
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About the Role

Delta Sonic is seeking Customer Advisors to join their award-winning team. This role involves educating customers on carwash and detail shop services, transacting purchases, and maintaining service standards in a fast-paced environment.

Responsibilities

  • Greet all customers in a positive, enthusiastic, and professional manner.
  • Educate customers on carwash and detail shop services.
  • Transact customer purchases.
  • Maintain proper cash handling procedures.
  • Follow all position-specific procedures.
  • Begin training in the Delta Tech position to enhance product knowledge.

Requirements

  • Hired into the entry-level position of Delta Technician.
  • Excellent communication skills and a passion for providing great customer service.
  • A competitive drive with a desire to rank amongst the top advisors.
  • Unwavering honesty and integrity.
  • Courteous and professional demeanor.
  • Prior experience in automotive service writing, customer service, and/or sales is preferred.
  • Ability to compute basic mathematical calculations.
  • Willingness to work in all weather conditions, both indoor and outdoor environments, and extreme temperature conditions.
  • Ability to work with a sense of urgency.
  • Willingness to adapt easily to change.
  • Ability to stand, walk, and bend for long periods.
  • Ability to lift moderate amounts of weight.
  • Willingness to work a flexible schedule.
  • Year-round schedule availability is required.

Skills

  • Customer service
  • Sales
  • Communication

Work Type

  • Full-time

Experience Level

  • Entry-level

Salary/Compensations

  • $16.50 per hour (Delta Technician)
  • $16.50 per hour plus commission (Customer Advisor)

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401k
  • HSA
  • FSA

About the Company

  • Delta Sonic is an award-winning company recognized nationally as a Top Place to Work.
  • They offer a variety of career paths, flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs.
  • Delta Sonic provides outstanding opportunities and a positive work culture.

Equal Opportunity

  • Equal opportunity employer.
  • Delta Sonic participates in the E-Verify Program.