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About the Role

Supervise assigned programs and staff, integrating a safe environment with individual client treatment plans.

Responsibilities

• Ensure a safe, clean, and therapeutic environment in the assigned residential program, including purchasing supplies.
• Direct and ensure child care workers adhere to agency policies, procedures, and regulatory guidelines.
• Participate in client service plan reviews and treatment team meetings, ensuring child care workers implement treatment plans.
• Develop program routines and schedules in compliance with agency policy.
• Participate in budget development and ensure compliance with income and expenses.
• Participate in 24-hour on-call procedures for client, program, and staffing crises, available to arrive on campus within 45 minutes if needed.
• Interview and recommend new staff hires in collaboration with other program supervisors, coordinating hiring tasks with Human Resources.
• Oversee orientation training for new staff assigned to the program.
• Participate as a trainer and provide training per the agency’s Training Program, specific to TCI and the Sanctuary Modules.
• Supervise all child care and staff assigned to the program.
• Plan and co-lead weekly staff meetings, ensuring written minutes are taken.
• Facilitate or ensure residents’ “kids meetings” are scheduled weekly, conducted, and documented.
• Participate in professional development training, including skills development training for clients.
• Provide direct child care services and direct observation of staff, including evening and weekend hours.
• Monitor program compliance with budgetary, human resource, purchasing, and other agency requirements.
• Conduct monthly fire drills in accordance with regulatory and accrediting body requirements.
• Ensure provision of reliable information to clinical, educational, and psychiatric staff regarding behavioral observations of clients.
• Facilitate family or other client visits, providing necessary arrangements for supervision and transportation.
• Actively participate in agency committees, including Management Team and The Behavior Support Team.
• Ensure trauma-informed care Behavior Support Management expectations are communicated and implemented.
• Review and investigate Therapeutic Crisis Intervention Reports, Client Incident/Accident Reports, Client Complaint Forms, and Staff/Visitor Accident Reports.
• Actively participate in program and agency-wide Quality Assessment and Improvement activities.
• Actively engage in Integration meetings and Program supervisor meetings to ensure collaboration.
• Perform related tasks and duties as assigned by supervisor.

Requirements

• High school diploma or equivalency with one year of experience working with children and/or families (two years preferred).
• One year of supervisory experience required.
• Commitment to following and embracing the Seven Commitments of our Sanctuary Model.
• Strong understanding of developmental milestones related to childhood and adolescence.
• Demonstrated knowledge of behavior treatment and social skills' development of youth in residential settings.
• Demonstrated knowledge of critical variables in creating a safe and successful therapeutic environment.
• Strong organizational skills.
• Strong written and verbal communication skills.
• Ability to form effective relationships with youth in care.
• Ability to engage in collaborative working relationships with agency staff, professionals from other agencies, and regulatory bodies.
• Strong emphasis placed on prior supervisory experience.
• Understanding of basic needs and developmental issues of children.
• Strong understanding of and ability to teach trauma-informed care.
• Asks age and developmentally appropriate questions and actively listens to children’s responses.
• Develops a warm, positive, nurturing relationship with each child.
• Follows mandated reporting requirements regarding child abuse and neglect.
• Practices infection control, including appropriate hand washing procedures.
• Supports staff in applying knowledge of child development and learning in daily practice.
• Guides staff in using interactions that support children’s social emotional development.
• Ensures staff are trained to plan and implement developmentally appropriate treatment plans.
• Valid New York State Driver’s license.

Skills

• Supervisory skills
• Communication skills
• Organizational skills
• Trauma-informed care
• Behavior treatment
• Social skills development
• Relationship building
• Collaboration
• Training and development

Location

• Champlin Ave - Utica, NY 13502

Work Type

• Full Time
• Evening Shift

Experience Level

• One year supervisory experience required
• One year experience working with children and/or families (two years preferred)

Education Level

• High school diploma or equivalency

Salary/Compensations

• $27.87 - $27.87 Hourly