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About the Role
Our Retail team is looking for an Assistant Store Manager at our Scarborough Town Centre location. This role focuses on delivering excellent customer experience, fostering team growth and development, and ensuring operational excellence through managerial tasks like scheduling, inventory management, and performance evaluation.
Responsibilities
- Ensure the team delivers an excellent customer experience through coaching and motivating the team while driving sales.
- Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
- Train and grow a team focused on delivering outrageous experiences through coaching and feedback.
- Generate business results and achieve key KPIs.
- Deliver sales, customer experience, merchandising, visual, and operational expectations.
- Act as a partner between customers, sales associates, and store leadership.
- Learn and share expertise of products and trends to fit customer needs.
- Maintain awareness of all product knowledge, and current or upcoming products/trends.
- Contribute to a positive and inclusive work environment.
- Support key initiatives as empowered by and in partnership with the Store Manager.
- Take a proactive approach to growing the business through community outreach.
- Prioritize culture first in all actions, with a commitment to personal growth and self-awareness.
- Provide outrageous experiences 100% of the time, sharing products with the community.
Requirements
- Minimum 2 years of retail experience.
- Passionate and knowledgeable about streetwear and sneaker culture.
- Experience supervising, training, and coaching sales associates.
- Confident and comfortable engaging customers to deliver an elevated experience.
- Motivated to achieve great results due to enthusiasm from interacting with customers and athletic products.
- Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis.
- Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
- High level of ethics, values, integrity, and trust.
- Flexible availability, including nights, weekends, and holidays.
- Inspirational and dynamic leadership with a compassionate approach and a drive to exceed results and celebrate successes.
Skills
- Customer experience
- Coaching
- Sales
- Product knowledge
- Team training
- Key Performance Indicators (KPIs)
- Merchandising
- Visual merchandising
- Operational excellence
- Community outreach
- Leadership
- Problem analysis
- Decision making
- Financial analysis
- Adaptability
Location
- Scarborough Town Center, ON
Work Type
- On-site
- Full-time
- Permanent
Experience Level
- Minimum 2 years of retail experience
- Supervisory experience
Salary/Compensations
- $55,000 - $60,000
About the Company
- JD Sports is a sports-fashion retail company inspired by the culture of sport, music, and fashion.
- Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands.
- The Group is continuously finding and developing talent that adds to an inclusive and diverse work culture.
- JD continuously sets the global standard for retail experience by delivering authentic brands.
- Commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.