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About the Role
We are seeking a high-impact Payroll Manager to build and own global payroll operations, payroll accounting, and stock administration. This individual contributor role is responsible for ensuring accurate, compliant, and timely payroll while developing scalable systems, processes, and controls to support a rapidly growing organization.
Responsibilities
- Run end-to-end payroll for U.S. and international entities, including new hires, terminations, bonuses, commissions, and equity compensation.
- Own stock administration in Carta: grants, exercises, terminations, repurchases, and associated tax and reporting.
- Close payroll and equity monthly, including accruals, reconciliations, stock compensation expense support, and auditor schedules.
- Manage payroll tax compliance across states and countries, including new registrations, mobile employees, and year-end filings.
- Develop documentation, build missing controls, and automate manual processes within the payroll function.
- Expand into broader accounting operations over time, including T&E policy management, accounts payable, and month-end reconciliations.
Requirements
- 4-6 years of progressive payroll experience with full ownership of U.S. and international payroll.
- Fluency in payroll tax, including registrations, multi-state nexus, and year-end forms.
- Deep knowledge of payroll compliance, tax regulations, and reporting requirements.
- Working knowledge of equity compensation mechanics (ISO/NSO, exercises, dispositions, withholding, reporting).
- Ability to quickly learn and utilize Carta.
- Comfort closing the books on own work, including journal entries, accruals, and reconciliations.
- Strong attention to detail with the ability to independently reconcile and resolve discrepancies.
- Proactive, ownership-driven mindset with comfort operating in a fast-moving startup environment.
Skills
- Payroll operations
- Payroll accounting
- Stock administration
- Carta
- Payroll tax compliance
- Equity compensation
- Journal entries
- Accruals
- Reconciliations
- Rippling
Location
- U.S.
- International
Work Type
- In-office
- Full-time
Experience Level
- 4-6 years of progressive payroll experience
Salary/Compensations
- $160,000 - $190,000 + equity
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office
- Take what you need vacation policy
About the Company
- Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
- Our technology enables industry-defining enterprises to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
- We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
- We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
- We’re an in-office company, driven by a shared commitment to excellence and velocity.
- Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.