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About the Role

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies is committed to putting the planet first. We invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Responsibilities

• Oversee the service coordination function to respond efficiently to customers, ensure technicians’ training and skill level is appropriately balanced to service customers, and leverage resources across the area.
• Effectively attract, coach, counsel, train and develop all service employees.
• Maximize cash flow by ensuring invoices are generated immediately upon completion of work, managing expense budgets, and increasing utilization of the service team.
• Improve all processes impacting the customer experience and increase overall customer satisfaction.
• Ensure environmental, health and safety compliance within service team.
• Provide training to all employees to ensure a safe and productive work environment both in the shop and at customer sites.
• Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms.

Requirements

• Bachelor’s degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.
• Minimum of four (4) years’ experience in an industrial sales business setting.
• Minimum of three (3) years’ experience in managing teams of people, processes, and budgets.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Skills

• Knowledge of HVAC Controls and Building Automation Systems preferred.
• Knowledge of Salesforce preferred.

Location

• NYC / LI

Work Type

• Onsite (Monday-Thursday)
• Hybrid (Friday)

Experience Level

• 4+ years in industrial sales
• 3+ years managing teams, processes, and budgets

Education Level

• Bachelor's degree in engineering, engineering technology, business or equivalent

Salary/Compensations

• $112,700.00 - $161,280.00

Benefits

• Health insurance
• Holistic wellness programs with generous incentives
• Family building benefits include fertility coverage and adoption/surrogacy assistance
• 401K match up to 6%, plus an additional 2% core contribution
• 15 vacation days
• 9 paid holidays
• 3 floating holidays
• Sick leave
• Volunteer leave
• Parental leave
• Educational and training opportunities
• Tuition assistance
• Student debt support

About the Company

• Trane Technologies is a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation.
• Sustainability is not just how we do business—it is our business.
• Our businesses include Trane® and Thermo King.

Equal Opportunity

• We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.