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About the Role
The Key Lead ensures customers receive a quality in-store experience by acting as a Floor Supervisor, providing guidance to Brand Reps and Stock Associates, and ensuring effective store operations. This role is part of the store leadership team, driving store performance through customer experience and team sales achievement.
Responsibilities
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge, Brand Awareness, while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and Exemplify Company Culture and Values.
Requirements
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
Skills
- Customer focus
- Interpersonal skills
- Communication skills
- Fashion trends knowledge
- Assertiveness
- Initiative
- Confidence
- Adaptability
- Flexibility
- Detail-oriented
- Applied learning
- Proactive thinking
- Work ethic
Work Type
- Part-time (at least 16 hours per week)
Experience Level
- 1 year of retail experience preferred
- No supervisory/ management experience required
Education Level
- High School Diploma/ G.E.D. equivalent preferred
Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
About the Company
- Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
- The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
- Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Equal Opportunity
- ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.