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About the Role
The Store Manager is the leader of their location, responsible for staffing, training, developing, and retaining staff. They are accountable for all store operations, upholding company standards, and ensuring a high level of customer engagement and brand presentation.
Responsibilities
- Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
- Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
- Ensure all visual displays adhere to Brand and Corporate direction.
- Recruit, hire, train management and non-management associates.
- Conduct staffing and scheduling operations and payroll management.
- Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
- Analyze reporting to inform decision making.
- Protect store assets, oversee store maintenance.
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Represent the Brand and Exemplify Company Culture and Values.
Requirements
- 2+ years of store management experience, or relevant supervisory experience in a customer facing role
- Proven ability to drive business results in a fast-paced retail environment
- Excellent communication, leadership and interpersonal skills
- Strong ability to build relationships and collaborate effectively
- Proven results in assessing and developing talent
- Strong critical thinking & problem-solving skills
- High attention to detail, thoroughness and accuracy while multi-tasking
- Self-motivated with ability to take initiative
- Maintain a strong customer focus & knowledge of current fashion trends.
- Fluency in English
- Applicable work visa formalities may be required.
Skills
- Leadership
- Interpersonal skills
- Relationship building
- Collaboration
- Talent assessment
- Talent development
- Critical thinking
- Problem-solving
- Attention to detail
- Multitasking
- Initiative
- Customer focus
- Fashion trend knowledge
- Communication
Location
- Store location
Work Type
- Full-time
Experience Level
- 2+ years of store management experience
- Relevant supervisory experience
Benefits
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development
- Opportunities for Career Advancement
About the Company
- Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
- The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
- Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Equal Opportunity
- ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.