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About the Role

Accendra Health aims to simplify healthcare by delivering care beyond traditional settings and making essential products and services more accessible. As a Patient Service Technician, you will play a critical role in delivering personalized, long-term care for patients.

Responsibilities

• Delivers and picks up equipment from homecare patients.
• Sets up equipment and instructs patients on basic use.
• Assists patients with equipment-related problems.
• Schedules and organizes daily deliveries and pickups by geographic territory.
• Loads and unloads durable medical or infusion equipment, oxygen, and medical supplies onto delivery vehicles.
• Complies with all applicable regulatory requirements, including driver qualification file documentation, hours of service, daily logs, hazardous materials regulations, and vehicle inspection/maintenance.
• Completes and distributes necessary paperwork, including daily delivery logs, pick-up and delivery forms, reimbursement documents, and vehicle maintenance logs.
• Notifies supervisor of any discovered issues in the patient's home, such as physical abuse, unsafe home environment, or unsanitary conditions due to animals.
• Maintains daily vehicle maintenance logs and incident reports, ensuring vehicles are in proper working condition and preventive maintenance is performed on time.
• Responds to emergency delivery calls and on-call duties as needed.
• May clean and assist with equipment repair.
• Performs routine vehicle maintenance, including checking fluids, tire pressure, and brakes, and reports malfunctions to the supervisor.
• Performs other related duties as directed by the supervisor.

Requirements

• Education or experience equivalent to a high school diploma is required.
• At least one year of related work experience is required.
• Must be at least 21 years of age or older at the time of hire.
• Minimum of three years of driving history required.
• Must possess a valid Driver’s license.
• Successful completion of Apria Healthcare's Driver Training Program.
• Must meet job-related requirements to comply with D.O.T., F.D.A. and Joint Commissions regulations.

Skills

• Problem Solving/Analysis
• Communication Proficiency
• Personal Effectiveness/Credibility
• Basic computer skills
• English (reading, writing, verbal)
• Basic math skills

Location

• Nationwide

Work Type

• Full-time
• Onsite

Experience Level

• Entry Level

Education Level

• High School Diploma or Equivalent

Salary/Compensations

• $27.00 - $30.00 (Hourly)

Benefits

• Medical, dental, and vision care coverage
• Paid time off plan
• 401(k) Plan
• Flexible Spending Accounts
• Basic life insurance
• Short- and long-term disability coverage
• Accident insurance
• Teammate Assistance Program
• Paid parental leave
• Domestic partner benefits
• Mental, physical, and financial well-being programs

About the Company

• Apria Healthcare's mission is to improve the quality of life for our patients at home.
• We are an industry leader in healthcare services, providing home respiratory services and select medical equipment.

Equal Opportunity

• Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.