About the Role
We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores.
Responsibilities
- Greet customers, engage in friendly conversations, and ask about their shopping needs
- Act as a subject matter expert on POP MART core business information
- Offer customers product recommendations and provide information to help them make product-related decisions
- Use the cash register to ring up customer transactions
- Support on product shipment deliveries and organize stockroom
Requirements
- Preferably 1+ year of retail customer-facing experience
- Confident and comfortable engaging customers to deliver great customer experience
- Ability to speak or understand multiple languages is a plus
- Must be at least 18 years of age
- Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
- Ability to stand and walk for extended periods (up to 6-8 hours per shift)
- Ability to bend, kneel, reach, and climb ladders or step stools safely
Experience Level
- 1+ year of retail customer-facing experience
Benefits
- Market-competitive packages
- Opportunities to learn and lead
- Career development
About the Company
- POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry.
- Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
- POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system.
- Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono.
- By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.
- As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world.
- Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Equal Opportunity
- POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
- As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
