Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Sales Associate develops deep, long-lasting relationships with customers that lead to an increase in sales, service, and loyalty. Compensation is commission-based and directly tied to sales volume results.

Responsibilities

• Consistently deliver extraordinary service to all customers
• Exceed all sales and service goals and targets
• Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
• Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
• Perform floor recovery, visual merchandising, price change, and related sales support tasks
• Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
• Resolve all customer service issues and partner with selling management on any issues outside of guidelines
• Comply with all Health & Safety policies and requirements
• Ensure compliance with privacy policies, regulations, and cyber security measures
• Perform other duties, as assigned

Requirements

• Minimum of 4+ years experience in a commission-based luxury sales environment
• Consistent sales performance with demonstrated results in achieving and exceeding sales quota required
• Ability to work a flexible schedule including evenings, weekends and holiday availability
• Highly collaborative; working with and through others in a team-oriented environment
• Leverages social media platforms to promote themselves as a fashion influencer and build personal brand
• Skilled at using multiple channels of technology to strengthen existing relationships, drive new client acquisition & stay connected
• Proactively reaches out to clients to share a curated view of new receipts that are aligned with their clients fashion preferences
• Has a strong understanding of current and emerging trends in fashion
• Possesses broad range of product knowledge across all merchandise categories in the store
• Takes initiative to stay informed on new merchandise deliveries across all commodities to maximize selling potential

Experience Level

• 4+ years experience in a commission-based luxury sales environment

Salary/Compensations

• $17.60 - $24.00 / hour
• Eligible for commission in addition to base pay

Benefits

• Competitive total compensation
• Generous employee discount
• Pension
• Health & dental benefits
• Tuition assistance
• Continuous learning and development
• Comprehensive benefits package
• Enticing perks
• Pension matching
• Incentives
• Contests

About the Company

• Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow.
• From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

Equal Opportunity

• Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
• Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger.
• If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process.
• All requests are confidential and used only to meet candidate needs.