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About the Role

The Department Administrator provides overall leadership and management for the Department of Student Development, operating with autonomy and discretion to make strategic decisions. This role serves as a strategic partner to the Department Chair, supporting the social justice mission of the College of Education.

Responsibilities

• Serve as strategic partner to the Department Chair in managing, planning, and evaluating the day-to-day and overall operations of the Department.
• Develop and implement various administrative procedures to ensure efficiency and that goals of the department are met.
• Manage department space allocations.
• Lead short and long-term enrollment management and academic planning by partnering with the Chair and Program Directors.
• Oversee course schedule administration, providing direction or problem-solving support to administrative staff.
• Provide counsel and make recommendations to the chair on budgetary planning.
• Work collaboratively with Department Chair to develop and lead departmental budget processes.
• Approve routine expenditures for department supplies, equipment, services and furnishings.
• Allocate resources to meet curricular demands by managing teaching assignments for part-time faculty, lecturers, teaching assistants and tenured system faculty.
• Regularly meet with the Chair to discuss upcoming personnel deadlines and plan for future personnel events.
• Lead strategic projects as identified by the Department Chair, faculty, and/or AQAD processes.
• Develop effective systems for processing and managing student academic records.
• Maintain student academic records for the department, ensuring compliance with departmental, college and university policies and procedures.
• Assess student completion of degree requirements.
• Perform other duties as assigned by supervisors.
• Advise department colleagues on federal, state, university, college, and department regulations, policies and procedures.
• Travel locally to implement department events’ logistics.
• Attend department and college meetings as requested.
• Understand responsibilities with respect to Title IX, Clery and other compliance requirements.

Requirements

• Bachelor’s degree and 5 years of experience in an administrative role.
• Master’s degree in business, education or related field may be substituted for 2 years of the required experience.
• Excellent initiative and problem-solving skills.
• Ability to work through complex situations and manage crisis or changing situations effectively.
• Excellent organizational and time management skills.
• Ability to make sound and mature decisions and to carry out assignments in an organized and timely manner, balancing the demands of concurrent and potentially competing projects.
• Excellent ability to develop and maintain harmonious and productive relationships with faculty, staff, students, alumni and other external constituents.
• Ability to work cooperatively and facilitate collaborative projects.
• Excellent writing and editing skills.
• Superlative communication and interpersonal skills.
• Extensive knowledge of computer applications including Microsoft Word and Excel.

Skills

• Enrollment management
• Course schedule planning
• UMass systems
• Microsoft Team
• Slack
• Zoom
• Online collaborative software

Location

• Amherst

Work Type

• Full time
• Hybrid

Experience Level

• 5 years of experience in an administrative role

Education Level

• Bachelor's degree
• Master's degree in business, education or related field

Salary/Compensations

• $50,722-$76,025

Benefits

• Subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.

About the Company

• The College of Education includes three (3) departments and serves approximately 400 undergraduate students and 400 graduate students.
• At any one time, the College maintains approximately 240 employee appointments, including tenure system faculty, part-time and full-time lecturers, permanent and temporary staff members, post-doctoral research associates, graduate teaching assistants, and student employees.

Equal Opportunity

• The College of Education is committed to an atmosphere of diversity and inclusion between faculty, staff, and students alike.
• To advance the College’s mission of furthering social justice, this position will require a diversity statement to be included with each candidate’s application materials.
• The diversity statement is intended to clarify how a candidate will support a culture of equality and fairness at all levels of the organization and may highlight prior advocacy efforts or intended contributions to the College of Education.