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About the Role
Partner with Business Development Executives to design integrated pension and benefits solutions that transform how mid-to-large organizations manage employee wellbeing. This role directly influences multi-million dollar deals and shapes the future of retirement and benefits administration for hundreds of thousands of Canadian employees.
Responsibilities
- Partner with Business Development Executives throughout the sales cycle as the primary technical resource, leading discovery sessions, solution design workshops, and finalist presentations with prospects and benefits consultants
- Design and recommend integrated TELUS Health solutions across DC, DB, and HW platforms that seamlessly fit clients' existing HR, payroll, and benefits ecosystems
- Conduct gap analyses, business process design, and systems integration recommendations to articulate differentiated solution value for Canadian employers with 500–10,000+ employees
- Build trusted advisor relationships with HR, Finance, and IT leadership at prospect and client organizations
- Collaborate with Implementation Managers, Product Specialists, and Account Management teams to ensure smooth transitions from sales to delivery, while identifying product enhancement opportunities to inform the RBS roadmap
Requirements
- Bachelor's degree in Business, Finance, Information Technology, Human Resources, or a related field
- 8+ years of experience in solution architecture, system implementation, business analysis, or product development within Human Resources Outsourcing (HRO) or financial services
- 5+ years in HR or benefits service delivery with demonstrated experience across at least two of: DC retirement plans, DB pension administration, or HW benefits administration
- Working knowledge of DC retirement plan design, DB pension administration, actuarial processes, and employer-sponsored HW benefits programs in the Canadian market
- Understanding of HR, payroll, and benefits technology ecosystems and integration patterns
- Strong analytical and abstract thinking skills with the ability to manage multiple complex client engagements concurrently
- Outstanding presentation, written, and verbal communication skills — able to translate technical concepts into executive-level business value
- Proven ability to lead workshops and drive decisions without formal authority, while building trusted relationships with senior stakeholders
- Personnel Security Screening conducted through the Government of Canada is required for team members whose job functions require them to work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery.
- Understanding and agreement that information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Skills
- Solution architecture
- System implementation
- Business analysis
- Product development
- DC retirement plans
- DB pension administration
- HW benefits administration
- DC retirement plan design
- Actuarial processes
- Employer-sponsored HW benefits programs
- HR technology ecosystems
- Payroll technology ecosystems
- Benefits technology ecosystems
- Integration patterns
- Analytical thinking
- Abstract thinking
- Presentation skills
- Written communication skills
- Verbal communication skills
- Workshop facilitation
- Decision driving
- Relationship building
Location
- Canada
Work Type
- Full-time
Experience Level
- 8+ years of experience in solution architecture, system implementation, business analysis, or product development
- 5+ years in HR or benefits service delivery
Education Level
- Bachelor's degree in Business, Finance, Information Technology, Human Resources, or a related field
About the Company
- TELUS Health is empowering every person to live their healthiest life.
- Leveraging leading edge technology and focusing on the uniqueness of each individual to create the future of health.
- A global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
- We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good.
- We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
- TELUS is proud to foster an inclusive culture that embraces diversity.
Equal Opportunity
- We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
- We offer accommodation for applicants with disabilities, as required, during the recruitment process.