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About the Role

The General Merchandise Sales Executive Team Leader role is crucial for ensuring a consistent and positive guest experience by overseeing operations, inventory, and sales processes within General Merchandise areas. This role focuses on driving sales, managing a team, and fostering a guest-first culture.

Responsibilities

Drive total store sales and understand departmental impact on profitability.
Manage a team executing inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for GM areas.
Manage a team of experts in operations, accuracy, and efficiency.
Lead pick, pack, and ship fulfillment work to enable efficient guest delivery.
Create a guest-obsessed culture and lead the team to prioritize guest experience and store sales goals.
Develop and execute workload plans to ensure guest readiness.
Create scheduling plans based on business workload and guest traffic.
Conduct regular check-ins with the team to ensure task completion.
Manage GM backroom and sales floor areas, identify gaps, and develop resolution plans.
Oversee Team Leaders' workload planning, including transitions, revisions, and sales plans for GM areas.
Drive fulfillment sales by leading the Fulfillment team to fulfill orders accurately and efficiently.
Assess competition, leverage guest insights, and drive business objectives.
Plan, manage, and follow up on organizational and operational changes.
Anticipate and identify changes in store trends.
Develop and coach Team Leaders to elevate team skills and expertise.
Establish a culture of accountability through clear expectations and performance management.
Anticipate staffing needs, talent plan, and recruit for short and long-term needs.
Demonstrate and enforce a culture of ethical conduct, safety, and compliance.
Follow all safe and secure training and processes as a key carrier.
Address store needs, including emergencies and regulatory visits.
Perform other duties as assigned based on business needs.

Requirements

4 year degree or equivalent experience.
Strong interpersonal and communication skills.
Strong business acumen.
Comfortable dealing with ambiguity.
Ability to manage conflict, lead, and hold others accountable.
Ability to relate well and interact with all levels of the organization.
Strong cognitive skills, including problem analysis, decision making, and financial/quantitative analysis.
Ability to learn and adapt to current technology needs.
Ability to manage workload and prioritize tasks independently.
Access all areas of the building to respond to guest or team member issues.
Interpret instructions, reports, and information.
Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
Accurately handle cash register operations.
Climb up and down ladders.
Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary.

Skills

Guest service fundamentals
Building and managing a guest-first culture
Retail business fundamentals
Department sales trends
Inventory management
Guest shopping patterns
Pricing and promotions strategies
Monthly/quarterly workload planning
Managing a team to deliver sales goals
Understanding the competition
Managing hourly team members and leaders
Recruiting, selecting, and talent management of hourly team members and leaders
Operations
Accuracy
Efficiency
Pick, pack, and ship fulfillment
Workload planning tools
Scheduling
Team check-ins
Backroom and sales floor management
Reporting and gap analysis
Fulfillment sales
Guest insights and feedback
Organizational and operational change management
Store trend anticipation
Team development and coaching
Performance management
Talent planning
Ethical conduct
Safety and compliance
Cash register operations

Work Type

Full-time

Education Level

4 year degree or equivalent experience

Salary/Compensations

$64,000.00 - $128,000.00

Benefits

Comprehensive health benefits and programs (medical, vision, dental, life insurance)
401(k)
Employee discount
Short term disability
Long term disability
Paid sick leave
Paid national holidays
Paid vacation

About the Company

Working at Target means helping all families discover the joy of everyday life.
Target cares about and invests in team members.
Target offers eligible team members and their dependents comprehensive health benefits and programs.
Target provides meaningful experiences that help team members build and develop skills for a career.

Equal Opportunity

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.