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About the Role
This is a senior leadership role with accountability for sales strategy, revenue growth, customer retention, expansion, and new business acquisition across the Pacific market. You'll work closely with Sales, Marketing, Product, Client Experience, and Operations teams to ensure customers receive maximum value from our content, technology, and AI solutions.
Responsibilities
- Leading sales strategy and performance across relationship management, retention, and new business development.
- Driving customer retention, renewal, expansion, and acquisition outcomes.
- Coaching, developing, and enabling a high-performing sales team.
- Building executive-level customer relationships and supporting complex commercial engagements.
- Championing AI-powered legal technology solutions and helping customers navigate evolving legal workflows.
- Driving forecasting accuracy, pipeline discipline, CRM adoption, and performance reporting.
Requirements
- Proven experience leading sales, account management, or customer growth teams.
- A strong track record of delivering revenue growth, retention, and expansion outcomes.
- Experience within SaaS, Technology, Legal Tech, Information Services, or Professional Services environments.
- Strong coaching and leadership capability with experience building successful teams.
- Executive stakeholder management and relationship-building skills.
- Experience using forecasting, pipeline management, and sales analytics to drive results.
- An interest in AI and emerging technologies, with the ability to translate technology into customer value.
- Experience with legal technology, legal research platforms, legal workflow software, or AI-enabled solutions will be highly regarded.
Skills
- Sales leadership
- Account management
- Customer growth
- Revenue growth
- Customer retention
- Customer expansion
- SaaS
- Technology
- Legal Tech
- Information Services
- Professional Services
- Coaching
- Leadership
- Team building
- Executive stakeholder management
- Relationship building
- Forecasting
- Pipeline management
- Sales analytics
- AI
- Emerging technologies
- Legal technology
- Legal research platforms
- Legal workflow software
- AI-enabled solutions
Location
- Sydney
- Melbourne
- Brisbane
Work Type
- Hybrid
- 2 days in office
Experience Level
- Senior leadership
Benefits
- Country specific benefits
About the Company
- LexisNexis is one of the world's leading Legal Technology companies, helping legal professionals, corporate legal teams and government organisations access trusted legal, regulatory and business information.
- We're combining authoritative legal content with cutting-edge AI technology to help customers work faster, improve productivity and make better decisions.
- Through innovations such as Lexis+ AI and Protege, we're redefining how legal professionals interact with information and helping shape the future of the legal industry.
Equal Opportunity
- We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.