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About the Role

The Senior Manager, Technology Enablement serves as the business owner for the Practice Group's technology portfolio, ensuring technology investments are operationalized, adopted, optimized, and translated into measurable business value. This role functions as an internal strategic consultant, identifying operational opportunities, improving service delivery, leading enterprise initiatives, and maximizing the return on technology investments.

Responsibilities

Serve as the operational business owner for current Practice Group technology investments.
Partner with attorneys, clients, and operational leaders to identify opportunities to enhance utilization of existing technology and services.
Evaluate operational effectiveness and recommend process and technology improvements.
Facilitate strategic planning sessions and provide recommendations to executive leadership.
Develop operational roadmaps aligned with business and technology objectives.
Drive adoption and maximize the business value of technology solutions, including RelOne and its expansive suite of tools.
Evaluate technology utilization, identify underused capabilities, and develop strategies to increase adoption.
Identify opportunities to eliminate redundant technology and streamline the technology environment.
Lead enterprise and Practice Group strategic initiatives from planning through implementation.
Develop business cases, ROI analyses, and executive presentations.
Facilitate steering committees and support organizational change management.
Coordinate with vendors and cross-functional stakeholders.
Provide PMO leadership and ensure initiatives remain aligned with business objectives.
Identify and implement opportunities for continuous improvement and operational efficiency.
Apply Lean principles, process mapping, and service delivery optimization to improve business processes.
Develop KPIs, governance frameworks, SOPs, and other tools to support consistent and effective operations.
Identify opportunities to streamline operations and recommend measures to improve efficiency and reduce expenses.
Partner with attorneys, clients, and internal stakeholders to understand business needs and provide technology consulting for core eDiscovery platforms.
Participate in client pitches and presentations as needed.
Conduct technology demonstrations and provide internal attorney education as needed.
Support service enablement and promote effective use of technology solutions.
Research emerging technologies, market trends, and industry best practices for core eDiscovery platforms.
Evaluate vendors and technology solutions through demonstrations and proof-of-concept initiatives.
Conduct ROI analysis, benchmarking, and technology assessments.
Develop recommendations to support technology investment and business decisions.
Lead through influence and collaboration rather than direct authority.
Build consensus and foster strong relationships across business, technology, and operational teams.
Communicate effectively with executive leadership and stakeholders at all levels.
Support strategic planning, resource optimization, and organizational priorities.
Provide recommendations related to resources, budgets, and technology investments.

Requirements

Bachelor’s degree (B.A.) from a four-year college or university and minimum of 15 years of relevant experience in a large law firm, legal service provider, and/or in-house corporate environment.
An equivalent combination of education and experience may be considered.
Strong legal technology knowledge, including Relativity and AI solutions.
Excellent communication, consulting, customer service, and interpersonal skills.
Strong leadership, executive presence, and ability to influence without direct authority.
Strategic thinking and business acumen, including budgeting, financial analysis, business case development, and portfolio management.
Strong project management, organizational, analytical, and problem-solving skills.
Ability to manage competing priorities, adapt to change, and work collaboratively.
Ability to analyze complex information and effectively communicate recommendations to senior leadership and clients.

Skills

Relativity
AI solutions
Consulting
Customer service
Interpersonal skills
Leadership
Executive presence
Influence without direct authority
Strategic thinking
Business acumen
Budgeting
Financial analysis
Business case development
Portfolio management
Project management
Organizational skills
Analytical skills
Problem-solving skills
Change management
Lean principles
Process mapping
Service delivery optimization
eDiscovery platforms

Location

Boston
Washington DC
Philadelphia
Chicago
San Francisco

Work Type

Hybrid in-office/remote

Experience Level

Senior

Education Level

Bachelor's degree

Salary/Compensations

Washington DC, Boston, MA: $143,000.00 - $228,800.00
Chicago, IL: $136,800.00 - $218,850.00
San Francisco, CA: $155,500.00 - $248,725.00

Benefits

Full range of medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits (vacation, sick time, parental leave)

About the Company

Morgan, Lewis & Bockius LLP is one of the world’s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East.

Equal Opportunity

Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information.
Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law.